Global Director Of Managed Service Providers
CurrentManaged Service Providers include some of the worlds leading advisory firms, along with large providers of outsourced services. These companies use Workiva to transform the services they offer to their end customers who have chosen to outsource a specific activity or set of activities. My team is responsible for:> Ensuring we deliver successful, repeatable and scalable MSPs, working with our client service teams globally> Forming a key interface between our R&D teams and customers as we develop new 'Service Provider' features on the Workiva platform> Driving account expansion and growth across our MSP account base through outstanding customer experience and support