Greg Wilhelm Email & Phone Number

Montgomery, IL, US

Chicago, Illinois, United States

Aurora, IL

• Delegated tasks to multiple employees while maintaining efficient workplace.
• Assigned tasks to employees (12) and monitored productivity, performance and task completion.
• Conferred with management and subordinates to resolve problems or complaints.
• Prepared operations data to produce comprehensive reports to management.
• Collaborated with internal teams to develop project solutions resulting in on-time execution.
• Assisted project manager in drafting schedules and related documentation.

• Hired and trained talented employees to build valuable, skilled sales team (6).
• Coordinated action plans for sales team to penetrate new markets.
• Coached and mentored team members to build sales and negotiation skills.
• Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
• Tracked monthly sales KPI’s including leading and lagging indicators such as: deal size, pipeline value, sales activities, conversion rates, LTV:CAC, and more.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

• Hired and trained talented employees to build valuable, skilled sales team (6).
• Coordinated action plans for sales team to penetrate new markets.
• Coached and mentored team members to build sales and negotiation skills.
• Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
• Tracked monthly sales KPI’s including leading and lagging indicators such as: deal size, pipeline value, sales activities, conversion rates, LTV:CAC, and more.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

• Oversaw sales and support teams (16-18 direct reports)
• Developed sales processes and training for entire team.
• Mentored and internally promoted successful company account managers into leadership positions to drive company growth.
• Monitored staff interactions with customers to provide real-time coaching.
• Analyzed data to identify opportunities for improving support levels. NPS averagescore of 70 or higher.
• Created weekly schedules for team members and enforced timely shift start/end time.

• Delegated daily tasks to team members to optimize group productivity.
• Fostered positive employee relationships through communication, training and development coaching.
• Documented production levels and materials used to keep management informed.
• Implemented performance, quality and efficiency measures to achieve aggressive production goals.
• Offered training and support to keep team members motivated and working toward objectives.
• Motivated and empowered team members to build customer satisfaction and loyaltyto support retention and growth.

Quincy, Illinois, United States

Lead Pastor, leadership, counseling, music

Normal, Illinois, United States

Bloomington, Illinois, United States