Gregory Williams work email
- Valid
- Valid
Gregory Williams personal email
Gregory Williams is a Team Advisor at CAA South Central Ontario. He possess expertise in customer service, customer retention, direct sales, retention strategies, customer acquisition and 10 more skills.
-
Team AdvisorCaa South Central OntarioToronto, On, Ca
-
Supply Chain SpecialistCeva Logistics Apr 2022 - Present -
Supply Chain SpecialistIngram Micro Commerce & Lifecycle Services Aug 2018 - Apr 202255 Standish Crt. -
Inside Sales CoordinatorStaples Business Advantage Oct 2015 - Aug 2018 -
Inside Business Development ManagerStaples Business Advantage Nov 2014 - Sep 2015Pendant Drive
-
Customer Support RepresentativeStaples Canada Oct 2012 - Oct 2014Toronto, Canada AreaAnswering Inbound calls to provide company information and answer company based inquiresAdvised of Company policies and procedures to general clients Outbound calling to existing clients and cold calling new prospective clientsAddress billing inquires, concerns and discrepancies, and applying adjustments where required Applied account changes, corrections and requests that where contractual and term bindingEnsured accurate and thorough documentation of client interactions on Siebel, excel and word based systemsDocument client/customer interactions via PC client softwareAdvised Customers of Existing and expiring promotions available as well as financial changes and options for service Address delivery errors, time frames and discrepancies with both clients and shipping personnelLiaison with third party suppliers with respects to payments, shipping dates and Return requests -
Retention And Marketing RepresentativeRogers Telecommunications Jul 2008 - Sep 2012· Outbound calls to Existing Clients · Survey style questioning on service needs for clients · Answering customer inquires · Address Billing inquires, concerns, and discrepancies · Assess billing errors and adjustments as necessary · Advise clients of Financial changes and options for services · Advise Customer of Existing and expiring promotions available · Inbound Calls from existing clients · Address clientele account changes, requests, and adjustments · Advise Customer of Existing and expiring promotions, Up Sell company products · Internal transfer of customers to correct departments · Adhere to Rogers Call Quality expectations and standards · Address customer request to cancel services · Advise of final billings and contractual obligations · Advise of speciality offers for retention purposes · Address escalation calls and requests · Discretionary application of financial settlements -
Head Security OfficerOliver'S Campus Pub Carleton University Oct 2008 - Jun 2009· Oversee and ensure bar safety · Diffuse hostile situations · Ensure legal standards and regulations · Special events security · Delegate Security Staff Duties
-
R.T.A AgentMicrosoft/Sitel Nov 2006 - Jan 2008· Create and Maintain Staff Schedules · Advise internal and external support staff consultation · Address Supervisor request calls · Create, maintain, and distribute Excel Created Call volume reports for management/Client · Report to Management on Agent activities · Responsible for maintaining, Reporting, and Documenting staff adherence · Responsible for Visually Maintaining and Adjusting Cue
-
Zune Technical Support RepresentativeStatistics Canada May 2006 - Oct 2006Microsoft/Sitel· Assist in Initial Product Launch · Inbound customer service · Address customer Product based inquires and concerns · document client/customer interations via PC client software · Provide Technical computer assistance · Software/Hardware Support; Census, Keying, CR-03 · Data Entry of Secured Information · Reviewing, Confirming, and Advancing Information · Scanning, Sorting, Shipping and Storing of Documents · Computer Use on Government programs -
Retention RepresentativeMemberworks Canada Nov 2005 - May 2006Montreal, Canada· Customer Retention · Technical Website support · Answer Billing Inquires and disputes · Address member concerns · Document calls using Siebel System · Upsell new services
-
Customer Service Rep/CollectionsInfotel Publications Mar 2005 - Oct 2005· Collect payment on outstanding invoices · Contact U.S. based business clients · Cold Call Business to Business sales · Advise companies of payment options/invoice standings · Outbound/inbound customer service calls · Address irrate customers with delinquent accounts · Record client interactions in both files/databases · Invoice Adjusting to Close Accounts
-
Tele-Sales RepresentativeSitel Insurance Services Oct 2004 - Jan 2005· Contact existing CIBC and AMEX customers · Advise customers of insurance options and benefits · Sales of Accidental Death coverage (CIBC) · Sales of Balance Payment Protection (AMEX) · Cold calls to residential customers
-
Tele-Sales Account ManagerPc Mall Business Solutions Aug 2004 - Sep 2004· U.S. Business to Business outbound sales · Technological competitive price setting · Cold calling to generate new clients · Contact and qualify leads for future sales potential
-
I.C.C.DPercepta\ Ford Motor Company Sep 2001 - Sep 2003· Advised customer of general and specific company Policy · Interview, Selected, Trained new hires · Inbound and outbound calling · Administered and documented results from customer vehicle response · Addressed overflow supervisor Duties · Documented calls and resolutions on computer based system · Advised customers of company information and policies · Investigated and Signed off on financial claims · Liason between Vehicle engineer's and clientele · Debrief Technical staff on weekly statistics & Risk Factors
-
Head Security OfficerCarleton University Oct 1999 - Jun 2001· Oversee and ensure bar safety · Diffuse irrate patrons · Ensure legal standards and regulations · Special events security · Delegate Security Staff Duties
Gregory Williams Skills
Gregory Williams Education Details
-
Criminology
-
Sociology
-
Social Psychology
-
Sociology
Frequently Asked Questions about Gregory Williams
What company does Gregory Williams work for?
Gregory Williams works for Caa South Central Ontario
What is Gregory Williams's role at the current company?
Gregory Williams's current role is Team Advisor.
What is Gregory Williams's email address?
Gregory Williams's email address is gr****@****ples.ca
What schools did Gregory Williams attend?
Gregory Williams attended Carleton University, Carleton University, Carleton University, Carleton University.
What skills is Gregory Williams known for?
Gregory Williams has skills like Customer Service, Customer Retention, Direct Sales, Retention Strategies, Customer Acquisition, Customer Support, Escalation Resolution, Reporting And Analysis, Physical Security, Account Management, Operations Management, Technical Support.
Who are Gregory Williams's colleagues?
Gregory Williams's colleagues are Johnna Clark, Md. Shakhawat Hossain, Saman Failie, Laurie Vanderydt, Rajesh Singh, Steve Bennett, Laurent Joucla.
Not the Gregory Williams you were looking for?
-
-
-
-
Gregory Williams
Senior Design Manager | Electrical Utility Expert | Driving Innovation And Efficiency In Power Distribution 🌟 @ Bc HydroCampbell River, Bc
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial