Gregory Y. Email & Phone Number

Saint John, New Brunswick, Canada

- Joined the newly formed Flex Team, leveraging national licenses to support the business as needed during peak times across multiple markets.- Worked with Underwriting as part of a long-term loan/assignment providing support for multiple risk events, drawing on experience and skills to correct coverage and ratings errors.- Lent support to SIU and FIU.

Saint John, New Brunswick, Canada

- Transitioned back to an inbound role following the closure of the dialer, seeking to utilize existing licenses and service a broader market.- Took part in various shadowing opportunities with second-level resource support and Underwriting department, gaining valuable experience processing renewals.

Saint John, New Brunswick, Canada

- Successfully obtained licenses in all province and territories to support the business across various outbound campaigns; providing advice on recently completed quotes, promoting the benefits of multi-line product binding, and offering loyalty review of upcoming policy renewals.- Played a vital role in various initiatives including hosting team call.

Saint John, New Brunswick, Canada

- Offering needs-based solutions for customers' health, wellness and fitness goals. - Drawing on my background as a CanFitPro-certified Personal Training Specialist (PTS) and Fitness Instructor Specialist (FIS) as well as current trends and knowledge of the supplement and fitness industry, I helped customers make informed purchases when it came to their.

Saint John, New Brunswick, Canada

- Maintained exceptional knowledge of a rotating 32-tap beer list, curated local wine list, seasonal cocktail menu, and ever-changing food menu.- Worked in a fast-pace environment, balancing bar duties while serving tables and large parties.- Processed incoming liquor orders.- Standard opening and closing bar duties.

Nova Scotia, Canada

- Worked in a high-volume, fast-paced night club environment. Heavy reliance on speed-bartending, mental-math and multi-tasking in order to keep pace with customer demands.- Helped to curate cocktail menu for connected sit-down lounge.- Handled social media duties and graphic design for promotion of various events and drink/cover specials.- Standard.

Nova Scotia, Canada

- Guided clients through the process of pairing rate plans and cellular devices, asking needs-based questions along the way.- Handled seasonal merchandising changeovers.- Processed incoming and outgoing inventory and repair shipments.- Standard retail store opening and closing duties.

Nova Scotia, Canada

- Guided prospective clients through facility tours and presented tailored membership options.- Assisted with onboarding and servicing of memberships.- Generated leads through referrals and ballot boxes (partnered with local businesses.)

Toronto, Canada Area

Guided prospective clients through facility tours and presented tailored membership options.Assisted with onboarding and servicing of memberships.Generated leads through referrals and ballot boxes (partnered with local businesses.)

Toronto, Canada Area

Guided clients through the process of pairing rate plans and cellular devices, asking needs-based questions along the way.Handled seasonal merchandising changeovers.Processed incoming and outgoing inventory and repair shipments.Standard store opening and closing duties.

Nova Scotia, Canada

Supported Microsoft Office, Outlook and Outlook Express suites.Guided clients through linear-logical troubleshooting steps while utilizing public and internal knowledge base article to diagnose and solve client issues.