My team and I are helping Small & Medium Business in implementing best practices for IT operations, project and change management to attain cost efficiency, compliance and business productivity.We specialise SAFe and P3O, PMI and Prince2, ITIL and ITSM, Governance frameworks including TOGAF and COBIT, ADKAR and we also support bids and tenders, mergers, acquisitions and divestment, In and Outsourcing transitions, IT HR management, and Strategy and contracts/ budget reviews.

Overseeing internal operations, products and services, delivery and relationship development. Yularatech offers 24x7 Application Managed Services, Azure & AWS, Professional Services for PMLC & SDLC, Resourcing and Software Development.

Interim transformational role to implemented ITSM best practices, ISM compliance, rationalise the vendor footprint and outsource IT operations. Formulated 3-year roadmap and forecast budget guidance for the board, completed MSP tender, restructured IT Department. Implemented IT business services practice including - BRM and SAFe technology portfolio practices defined top business initiatives including SaaS, automation, BigData and AI & SaaS integration.

Consulting engagement to implement ITIL, ISM cybersecurity and outsource IT support. O365 migration, Atlassian compliance and business process automation / documentation.

Non-executive director, overseeing financial management, operational quality and marketing and sales strategies. Verdant Village operates and owns TSBF whole-foods store, Real Grounded Cafe, and Real Grounded Wholesales Foods. Business focus is on the health and wellbeing foods, offering natural & chemical free products and naturopathy supplies.

Bids & Tenders coordination and cost estimations; and transition management to Managed Services. Internal process improvement and business maturity initiatives to increase efficiency and reduce cost.

Managing director of a SMB IT Consulting agency offering, digital, SEO, and consulting. Overseeing business operations, products management, financial & business relationship, marketing and sales.

Consulting to implement ADKAR-aligned Organisational Change Management (OCM) Framework. ‘Train the trainer’ in Australia & New Zealand. Piloted framework by deploying AI automation in the Finance department with the Chief Finance Officer.

Implemented ADKAR/Kotter OCM framework for IT and planned the Technology Transformation Program. Designed and planned the IT restructure with with HR, Industrial relations and redundancies.

Consolidated the Cybersecurity Strategy with the Chief Information Security Officer (CISO), estimated and kicked off the Security Transformation program. Obtained ratification for ACSC ISM architecture, proposed for NSW Government cluster agencies.

Supported rollout of the new Transport for NSW SAP PPM/PS Financial system into Sydney Trains as the OCM with the Sydney Trains CTO. Cooperated with PMO to improve the maturity of the department to P3O standards.

Spearheaded organisational change department for the Office of the CIO. Coordinated communications and process improvement, applying Business Relationship Management processes. Designed and rolled out the IT operating framework, KPI dashboard and department road-maps.

Single point of contact for all IT engagements for Insurance and Wealth business. Provided scoping, estimation and creating business cases.

OCM for the Office of the CIO, creating the 3 year IT Transformation plan based on SFIA and CMMI. Aligned the PMO to the P3O model and consolidated all technology project initiatives.

Head of IT for operations in Australia, New Zealand, India, Poland and UK. Implemented 3 year technology roadmap and a follow-the-sun support model. Executed insourcing transition, data centre relocation, ITIL alignment, BCP/DR and ISM compliance.

Governance and management role, and business relationship management SPOC for Enterprise IT with oversight of technology portfolios. Markets & Trading, Institutional Banking, Retail Banking, Core-banking, Bankwest, ASB, PTCB and PTCL.

Program and people management and PMO quality control. Westpac Managed Services account in Institutional Banking, Markets & Trading, Corporate Core, Cards Bureau. Focus on troubled projects, strained relationships, and high-profile strategic initiatives.

Delivered business and IT projects end-to-end, specialised in recovering troubled and complex projects across several customer accounts. Supported several process improvement initiatives and PMO governance.

Coordinated Westpac corporate core SOE releases for 40,000 seats. SPOC for the client, ensuring accurate release planning, testing and managing roll-outs.

Managed Server Support team, Australia-wide 24x7 server, network, and security systems. 2500 servers, pro-active monitoring, and cybersecurity compliance. 10 Manages Service clients included: DoFA, DVA, NRMA, ING, MLC.

Managed IT support team managing 4 sites, 500 staff, 50 servers. Resolved several long-standing issues, and implemented ITSM-based systems - ticket system and knowledgebase.