-Took over an operationally challenged store and lifted it to become a top performer in all key performance metrics-Stores Operating Model Optimization expert for district, leading other General Managers to improve efficiencies in their operations and logistics processes-Territory award winner for most improved Medallia customer survey results out of 250 stores-Promoted three managers into larger roles within the district, including one to General Manager-Currently running a Top… Show more -Took over an operationally challenged store and lifted it to become a top performer in all key performance metrics-Stores Operating Model Optimization expert for district, leading other General Managers to improve efficiencies in their operations and logistics processes-Territory award winner for most improved Medallia customer survey results out of 250 stores-Promoted three managers into larger roles within the district, including one to General Manager-Currently running a Top 250 sales location for the brand Show less

- Leading a team of 150+ managers and associates to successfully complete daily operations while exceeding customer service standards-Creating and implementing staffing strategy for all departments including management positions-Managing P&L reporting to exceed gross margin sales goals-Developing a strong talent pipeline for future leadership opportunities in store and district-Delivered a 9.51% sales comp last year-Analyzed operations and implemented routines to improve an… Show more - Leading a team of 150+ managers and associates to successfully complete daily operations while exceeding customer service standards-Creating and implementing staffing strategy for all departments including management positions-Managing P&L reporting to exceed gross margin sales goals-Developing a strong talent pipeline for future leadership opportunities in store and district-Delivered a 9.51% sales comp last year-Analyzed operations and implemented routines to improve an operationally challenged store -Recipient of Golden Contribution Award for sales two years in a row Show less

-Responsible for maintaining exact inventory for the entire store-Coordinated the efficient flow of freight into the store-Piloted and directed an online order fulfillment center from within the store-Examined processes to streamline efficiency in replenishment routines-Analyzed data to ensure productivity and profitability goals were exceeded-Championed a culture of exceptional customer service