Gregory Abongo Email & Phone Number

Crawley, Gb

Crawley, Gb

South East, England, United Kingdom

1. Led successful migration from a Cisco-based network to a Fortinet infrastructure, resolving complex issues related to BGP, DHCP, firewall policies, and VLAN configurations.2. Utilized quick fault-finding skills and thorough documentation to reduce troubleshooting time by 50%.3. Coordinated customer projects, resulting in consistently high customer satisfaction.4. Responded to fault calls across Southern England, ensuring timely resolutions and maintaining service quality.5… Show more 1. Led successful migration from a Cisco-based network to a Fortinet infrastructure, resolving complex issues related to BGP, DHCP, firewall policies, and VLAN configurations.2. Utilized quick fault-finding skills and thorough documentation to reduce troubleshooting time by 50%.3. Coordinated customer projects, resulting in consistently high customer satisfaction.4. Responded to fault calls across Southern England, ensuring timely resolutions and maintaining service quality.5. Liaised with vendors to ensure proper installation and functionality of circuits and network infrastructure.6. Configured new network equipment using detailed build data to meet client specifications.7. Performed white glove installation, mounting, and labeling of network equipment, including Access Points (APs), routers, and switches.8. Documented the entire installation process with detailed pictures to ensure clear communication and accountability. Show less

South East, England, United Kingdom

1. Led the migration of network infrastructure from end-of-life Juniper and Cisco platforms to SRX 300 series, integrating Mist and Cisco Meraki systems.2. Acted as team lead on complex sites, coordinating on-site and remote teams, resulting in a 30% reduction in project completion time.3. Conducted IPAF-certified installations of Access Points (APs) in high shop floor ceilings using Mobile Elevated Work Platforms (MEWP).4. Conducted comprehensive legacy network surveys to ensure… Show more 1. Led the migration of network infrastructure from end-of-life Juniper and Cisco platforms to SRX 300 series, integrating Mist and Cisco Meraki systems.2. Acted as team lead on complex sites, coordinating on-site and remote teams, resulting in a 30% reduction in project completion time.3. Conducted IPAF-certified installations of Access Points (APs) in high shop floor ceilings using Mobile Elevated Work Platforms (MEWP).4. Conducted comprehensive legacy network surveys to ensure site readiness for network migration.5. Achieved 100% site attendance within a 100-mile radius, consistently meeting project deadlines.6. Properly documented all on-site work, including detailed notes and photographic records for future reference. Show less

Nairobi, Kenya

- **Infrastructure Management:** Supported, maintained, and troubleshooted Windows Servers, Office 365, and Linux systems.- **Network & Security Administration:** Managed LAN, WAN, TCP/IP networks, Cisco switches and routers, and implemented security protocols.- **Collaboration & Project Implementation:** Worked with the IT Manager on infrastructure projects, ensuring minimal business disruption.- **Automation & Scripting:** Automated routine tasks using PowerShell, enhancing system… Show more - **Infrastructure Management:** Supported, maintained, and troubleshooted Windows Servers, Office 365, and Linux systems.- **Network & Security Administration:** Managed LAN, WAN, TCP/IP networks, Cisco switches and routers, and implemented security protocols.- **Collaboration & Project Implementation:** Worked with the IT Manager on infrastructure projects, ensuring minimal business disruption.- **Automation & Scripting:** Automated routine tasks using PowerShell, enhancing system efficiency.- **Monitoring & Troubleshooting:** Monitored IT systems, providing 1st to 3rd line support to ensure smooth operations. Show less

Kenya

- **User Support & Ticket Management:** Provided 1st and 2nd line support to over 200 users, managing support tickets efficiently.- **Hardware & Software Management:** Built, installed, and maintained office hardware; supported software installations and updates.- **Account Management:** Managed Active Directory user accounts and permissions, ensuring efficient system operation.- **System & Asset Management:** Monitored IT equipment and maintained asset management records.-… Show more - **User Support & Ticket Management:** Provided 1st and 2nd line support to over 200 users, managing support tickets efficiently.- **Hardware & Software Management:** Built, installed, and maintained office hardware; supported software installations and updates.- **Account Management:** Managed Active Directory user accounts and permissions, ensuring efficient system operation.- **System & Asset Management:** Monitored IT equipment and maintained asset management records.- **Project Involvement:** Assisted with IT projects, contributing to system upgrades and technology implementations. Show less