Advisory board member to guide strategic direction of Innovate Cyber Security Summit. I support Innovate’s mission of delivering premiere education and networking opportunities for CISO’s and Information Technology executives.

Providing guidance and implementation plans for businesses related to value creation via technology strategy and operations. Core competencies include IT budget review, CIS/NIST program setup and reviews, operations validation, data management reviews, CRM scope and improvement plans, cyber operations and CISO services.

Adjunct faculty member in The College of New Jersey School of Business MBA program. Data analytics practicum focused on International data protection laws and how to build data programs that are structured, resilient, manageable and compliant.

Enterprise focused technology leader delivering secure, business enabling technology and data sets to drive growth. 20+ year history building exceptional teams, tackling difficult challenges, and delivering world-class customer support.

Global technology leader driving digital transformation, analytics, service and security. Leading a senior team charged strategy, design, implementation and operation of all internal and external customer focused IT services, processes, systems, network/communications (LAN/WAN) and data center infrastructure.• Global expansion of ERP system (Oracle JDEdwards). Implementation of Customer Service center a (ServiceNow), CRM (SFDC), and e-commerce (SFCommerce)• Global standardization of Data Center and Network Operations Center tools and Metrics while driving towards improved service quality and reduced costs.• Partner development and management• Implemented Webex collaboration (with Webex Boards)• Consolidated and renegotiated key contracts with annual saving of 9%• Manage college internship program

Directs technical operations and strategy with a local and global team. Support of 3,000 +diverse users over 55 locations with 3 data centers. Complex environment includes 160+ business applications, interfacing with 30+ medical vendors and assuring security/stability in an ever-changing environment.

Ownership of North American Infrastructure and Support- Siemens

Report to Global CIO and US CFO, leading a team of 18+ in all aspects of US-based non-application IT operations, including infrastructure management, data center operations, networking, disaster recovery, and shared services delivery. Direct acquisition integrations. Plan and manage an annual operating budget of $10M+.Recognized for leading seamless acquisition integrations of up to $130M in value, earning The M&A Advisor's 2011 Chapter 11 Reorganization of the Year honors.Instituted ITIL IT service management framework to drive process improvement and productivity gains throughout IT service desk operations.Navigated transition to IT-as-a-Service business model into enterprise operations, integrating cloud-based solutions and partner services to cut IT overheads by 20%.Served on Global Steering Committee for selection, acquisition, deployment, and rollout of SAP ERP platform for global operations.Led comprehensive infrastructure overhaul, revamping data center architecture design to upgrade to 10 Gigabit Ethernet backbone and deploying VBlock for enhanced disaster recovery at remote data center sites.

Directed IT service delivery operations for major accounts. Managed relationships with decision makers to identify needs and develop solution strategies. Led projects through all lifecycle phases, from requirements gathering and analysis to design to implementation and support.Morgan Stanley: Recruited to lead project management, service desk, and continuous improvement programs for the Morgan Stanley account as Global PMO Director, Global Service Desk Director, and Senior Manager of Continuous Improvement.Captured 2-year cost savings of $1M+ by deploying SIS problem management program that slashed support call volumes and escalated incidents while improving first-call resolution. Helped to secure $220M+ global contract renewal.Managed global service desk handling 60K monthly calls across 4 competency centers.Directed seamless transition of 45K users to new Genesys ACD in just one weekend, the largest system transition in company history.Achieved and exceeded key performance indicator (KPI) objectives 17 consecutive months, averting more than $1.8M in service desk penalties.Led 12-person, senior-level Program Management Office team in oversight of Morgan Stanley's enterprise desktop infrastructure.Siemens Medical: Oversaw IT service management for Siemens Medical networks, data centers, applications, telephony platforms, and service desk operations.Transformed internal customer relationship, surpassing established service metrics and key performance indicators (KPIs).Managed and maintained strong account P&L.Defined IT project requirements to design comprehensive solution proposals.

Venture capital start-up providing IT hardware configuration, distribution, and recovery services.President & COOLed operations, finance, HR, sales, and service activities. Created hybrid workforce model, leveraging; and vendor resources to ensure on-time, on-scope project fulfillment. Structured and administered facility, equipment, and services agreements.Guided ORTA to profitability with $20M in annual revenue.Prepared and presented strategies and performance reports to CEO and Board of Directors.

Provider of computer equipment and systems integration services.Director, South Region OperationsManaged all facets of computer hardware and system integration services sales, delivery, and fulfillment for Southern New Jersey branch operation. Coordinated team of 3 sales associates in sales strategy development, territory management, business development, and customer relationship management. Interfaced with client stakeholders to negotiate contracts and terms.Established Southern New Jersey branch as most profitable location.Forged lasting alliance with IBM and other regional technology partners to help fuel exponential branch growth.

Provider of investment banking, financial planning, and insurance services.Vice President of InvestmentsSelected for prestigious 2-year Apprenticeship Program. Partnered with renowned money manager for small cap investments focusing on niche high-net-worth client base of athletes and movie stars. Led a 15-person team of apprentices and administrative professionals.Propelled through leadership ranks to become the youngest VP that was not a Blair family member in the 90-year history of the firm.Grew the investment portfolio to $800M in assets across 1,600+ clients.