Gregory Bone Email & Phone Number

Mobile, Alabama, United States

Directs the transportation safety management process and provides overall support andguidance to the regional, area, and local transportation operations organizations. Coordinateswith the Director of Safety as well as Transportation Operations leadership in crafting short and long-term strategies for building a culture of safety within the Transportation organization. Oversees systems and activities to maintain oversight of regulatory compliance status; provides training andprofessional development regarding safety for drivers and FMCSA standards; coordinates and manages the crash management process; conducts audits and inspections of the transportation safety management process, including investigations, documentation, and management of incidents. Monitors metrics and indices reflecting performance.Key Responsibilities – Monitoring driver qualification files and the hiring and selection process Reviewing hours of service records for accuracy Assuring DOT drug/alcohol program is compliant with regulations Work with the maintenance team to ensure PM compliance and demand maintenance are compliantAssure proper accountability is delivered for preventable accidents Provide a comprehensive & accurate monthly report containing appropriate metrics Provide monthly scorecards that include tactics and activities from a National perspective

United States

▪️ Spearheaded market-level leadership, directing hub operations, logistics, and market launches to drive brand visibility and consumer engagement, resulting in a 15% increase in efficiency within the first 6 months.▪️ Implemented a customer feedback system, leading to a 25% increase in customer satisfaction scores.▪️ Generated high 90%+ Net Promoter Scores (NPS).▪️ Led team training and development initiatives, improving employee satisfaction by 20% and reducing turnover by 10%.▪️ Attained a Drive Score of 97 out of 100, ranking as one of the best in the country.▪️ Utilized Motive fleet management software to monitor driver safety, track telematics, and manage spend, ensuring optimal performance and cost efficiency across the fleet.▪️ Ensured electronic logging device and DOT compliance, maintaining adherence to regulatory requirements and avoiding potential fines or operational disruptions.▪️ Tracked and analyzed fuel consumption, idle time, and fleet vehicle health, identifying areas for improvement and implementing strategies to enhance overall efficiency.▪️ Managed preventive maintenance and repairs for fleet vehicles, coordinating schedules and services to minimize downtime and extend vehicle lifespan.▪️ Utilized advanced analytics tools, such as Salesforce, KPI, and Tableau, to analyze data, thus generating actionable insights and enhancing operational efficiency and effectiveness.

Mobile, Alabama Area

▪️ Managed a 35,000-square-foot discount retail location, consistently exceeding annual sales targets by 10%.▪️ Maintained average 95%+ NPS score - driving customer satisfaction.▪️ Oversaw daily operations, ensuring compliance with company standards in inventory management, merchandise presentation, and cash handling Customer Service KPI.▪️ Utilized analytical tools and feedback to identify trends and opportunities, leading to a 15% increase in profitability over 3 years.▪️ Resolved customer inquiries and issues promptly, maintaining high customer satisfaction.▪️ Managed operational and financial resources, resulting in a 20% reduction in inventory shrinkage.▪️ Led staff recruitment, training, and development, improving operational efficiency and customer service.▪️ Directed store activities to achieve maximum sales and provide superior customer service while adhering to company policies and guidelines.

▪️ Championed corporate training initiatives and brand standards, effectively educating peers and store leaders.▪️ Supervised and inspired a team of 50 in morning / overnight and backroom logistics operations.▪️ Fostered seamless communication between front-end staff and management to elevate customer service.▪️ Spearheaded staff training on cutting-edge technology to optimize receiving, freight flow, inventory management, and productivity.