Gregory Schroeder Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Orlando, Florida, United States

Greater Nashville Area, TN

• Work exclusively with Nissan North America’s “Protected Zone Security Project”
• Provide technical support to NNA’s executive staff and other highly confidential data holders
• Leverage strong technical skills to provide global network connectivity assistance for international traveling associates (Wi-Fi, LAN, and VPN)
• Utilize Carbon Black (Bit9) for security file white-listing
• Actively participate in an enterprise change management process for larger projects.
• Lead MS Exchange 2010 site administrator within Nissan’s global exchange environment

Greater Nashville Area, TN

• Setup MS Exchange 2010 and migrated all mailboxes from exchange 2003
• Facilitated the retirement of old servers (migrate files, applications, mailboxes, Dc promo, DHCP, certificate services, etc.)
• Closely monitored daily windows sever health for storage, CPU, memory, logs, etc.
• Performed VMware Administration including various Windows application servers
• Configured ActiveSync for Exchange 2010 server to send mail to WP7 (replaced BES)
• Developed our backup and recovery tools (Quest vRanger and vReplicator) and Recovery Manager for exchange to allow for mailbox level data restores

Sarasota, Florida Area

• Re-Invented the Helpdesk into TideWell Technical Support through the foundation of a renewed emphasis on customer serviceo Improved surveyed employee confidence by 25 percent in 2 years
• Authored an operations and training manual to establish expectations and consistency of standards
• Enhanced performance level by hiring, recognizing and coaching support specialist to recognize their potential
• Proactively empowered all new TideWell colleagues through developing and teaching a Monthly "Computer 101 Orientation Class”
• Developed and coordinated online "webinar" training sessions for colleagues to develop technical skills
• Redesigned the data structure and appearance of our corporate SharePoint websiteand published this site for external accessibility with security

Sarasota, Florida Area

• Consistently provided technical solutions for a medical staff of 900
• Provided software project management support for multiple software packages
• Conducted an upgrade of Numara Track IT from version 6.5 to version 8
• Served as support contact for Nextel Cellular Phones and Sprint Internet PC Cards
• Researched and deployed Axis Security Network cameras for after hours monitoring of medical offices
• Researched, purchased, and installed VeriSign Security Certificates

Orlando, Florida Area

* Provided effective leadership and decision making support for a technical staff of 22 associates * Coordinated a weekly changing schedule for the help desk (6), in- room technicians (4), and administrative network/convention technicians (12) based on hotel occupancy and convention groups in house * Developed an operations SharePoint website for a.

Orlando, Florida Area

* Consistently provided technical solutions for a 1,500 associate enterprise hotel chain * Offered technical consulting services to contracted client companies with limited network engineer support deployed Windows Server 2003 domains for small commercial businesses (Active Directory, DNS, DHCP Scope, Remote Access, & File Server) * Performed Cisco switch.

Orlando, Florida Area

* Offered PC support / repair to internal insurance agents and external customers * Provided administration support for a 150 computer network domain

Tomorrowland

• Developed an internally motivated appreciation for quality customer service

Masters Of Information Systems Management, 4.0

Bachelor’S Degree, Technical Management

While studying full time for my bachelor's degree at DeVry University I was also able to work full time as an attractions host for Walt.