Gregory Del Gado Email & Phone Number

San Francisco

145 9Th Street San Francisco Ca 94103

Manage all aspects of Ninth Street Media Consortium's commercial office building including vendor management, facilities management, tenant management, lease negotiation, finances, program management and IT Department. Created and oversee IT Collective program consisting of 4 partner organizations consisting of IT Manager services and centralized helpdesk. Lead change in chart of accounts for better financial reporting and implementation of Yardi Breeze Premiere. Manage all duties related to owning a commercial office building in San Francisco including filings, payments and inspections. Manage community program which provides subsidized rents and resources to the Filmmaker community including the assisting of fledgling non-profits with setting up or betting use of accounting systems, CRMs, Development Systems, communications systems and applying for city welfare exemption. Improved sustainability by increasing revenue through partnerships, program enhancements and rework of overall company and building strategies. Modernized all key business systems to ensure proper information retention, reduction in manual labor and streamlined workflows.

San Francisco Bay Area

Ryan was brought in to help the organization solve a core business issue through the use of innovative technologies and business process solutions. The Society doubles in size during the 3-month period surrounding the film festival season, which encompassed various off-site events. The business required the flexibility of "anytime, anywhere" technology services. So Ryan prepared and guided them in the transition to the cloud. This included a complete re-engineering of the technology architecture as well as the IT business processes. To gain the flexibility required, Ryan migrated the business from a purely Apple infrastructure with Open Directory to a hybrid Mac/Windows environment with Active Directory. He also mapped all the business processes to Microsoft SharePoint Server. To fulfill the growing data need, he evaluated, selected, and deployed Business Intelligence (BI) tools, analytics, and a reporting engine. In addition, Ryan structured the solution in a manner that automated multiple processes, enabling the Society to combine multiple personnel into a single Data Manager role.Ryan helped the business achieve tremendous growth without the addition of new employees. He directed the development and launch of an online portal that offered event registration, online donations, benefits administration, and history of activity for Society members. Ryan collaborated with the internal team to create an innovative workflow that helped donors, members, and new visitors to flow logically through the site. He developed a complete customer experience management strategy that used reporting and analytics to drive offers to members based on their profile history and preferences.Ryan also helped to strengthen IT security by implementing a Single Sign-On (SSO) solution. He recently led the migration from Exchange to Office 365.

San Francisco Bay Area

Ryan came in and led the organization through a period of rapid advancement, using technology to totally reshape the effectiveness of the business. He worked with all levels of the agency to improve consistency and efficiency of technology and processes. He planned and managed the IT budgets, including recommending strategies and preparing proposals for the senior management team.Additional work included: Network Management, Project Management, IT Service Management, Systems Administration, Change Management, Release Management, Risk Management, Disaster Recovery, Business Continuity, End User Support, Budgeting, Project Prioritization, Vendor Management, Volume Licensing, and TrainingRyan guided the organization in the transition to server and desktop virtualization. He planned and implemented a consistent and highly efficient work environment in 8 stores and over 75 users utilizing virtual desktops with Citrix XenDesktop. He also was able to decrease IT operating, maintenance and energy costs by about 40% by deploying a VMware server solution. He implemented 14 additional servers and reorganized the domain to increase stability, scalability and security.Other systems that Ryan deployed included a support ticket system to organize and track service requests, the WebSense web security package to control internet access and security issues, as well as Data Protection Manager to improve data integrity. All of these systems helped to reduce IT monitoring and support costs by $70K annually. Ryan also delivered savings by negotiating a Master Licensing Agreement (MLA).

San Francisco Bay Area

Ryan spearheaded the initiative to centralize all technology for the consortium of non-profits to provide enterprise services in network management, technology alignment, vendor management, project leadership, budgeting, and volume licensing. He directed change initiatives and managed a team that created and implemented robust policies and processes. Ryan engaged the Executive Board and the senior leaders of the umbrella organization and each of the 5 member organizations to identify their needs and develop IT strategies.During his time in this role, Ryan developed a unified and sustainable IT systems, network, infrastructure, and applications framework. This framework included the deployment of a new Active Directory domain that inter-operated with the diverse architecture of each of the member organizations. The practices he and his team developed greatly improved IT governance, security, service delivery, reporting, and business continuity.

San Francisco Bay Area

Ryan was recruited by the Executive Director and challenged with the build out of the technology infrastructure. So he put together a winning team, designed and deployed a strong IT infrastructure, and installed service process and business systems that surpassed the needs of the organization. The systems that were deployed helped to automate core activities. He also brought in VoIP telephony and created a centralized storage solution that was fully HIPAA compliant.

San Francisco Bay Area

Ryan was recruited by the Business Principal and promoted quickly to a lead role where he oversaw a technical team in IT service delivery operations as well as project management, and customer relationship management. Other activities included IT asset management, software licensing, vendor management, IT sourcing, and procurement.

Implementing Citrix Xendesktop 4.0

Bachelor Of Science (Bs) In Information Technology, Project Management Focus

Ccna Certification Training, Cisco Networking

Mcse Certification Training, Information Technology