Greg Duvall Email & Phone Number

Plano

Product Manager / Project ManagerDelivered multiple projects for Consumer lending products that impacted branches, operation teams, and branch customers• Delivered program with vendor integration, enabling home loans projected to provide $1.2 mm in savings• Drove Branch Readiness workstreams, ensuring training material, communications and reference materials were delivered to the field – preparing them for multiple rollouts• Performed impact assessment and delivery approach for efforts initiated by home loans to maximize positive impact in the branches• Performed risk analysis and managed issue and risk logs to minimize risk impact of rollouts• Provided input to transform operating model of team from waterfall to Agile• Engaged in Visual Management methodologies and techniques

Plano Texas

Business Systems Analyst, MasterDeveloped solutions, conceptual design, and project charter documentation for numerous projects• Provided horizontal impact analysis and assessment to determine impacts to branch associates, downstream systems, customers, and supporting operational groups• Decomposed and influenced business intent to provide technology teams guidance in creating technical solution• Consistently applied agile techniques, even when working in waterfall environment• Provided project management support while acting as integrated BSA• Coordinated efforts among multiple lines of business and enterprise technology teams to deliver solutions• Documented detailed business requirements and worked with Development and QA teams to ensure intent was metRecognition (Third Quarter, 2014), Received Capital One Circle of Excellence and Mark of Distinction Awards for delivery of integration of Home Equity system into the fieldFor about 15 months, I worked for Capital One as a contractor until they decided to bring me aboard full time as an associate.Intent and Integration Business Systems AnalystDeveloped solutions, conceptual design, and project charter documentation for numerous projects.• Provided horizontal impact analysis and assessment to determine impacts to branch associates, downstream systems, customers, and supporting operational groups• Decomposed and influenced business intent to provide technology teams guidance in creating technical solutions• Documented detailed business requirements and worked with Development and QA teams to ensure business intent was met• Worked a lead for pre-delivery and delivery impact analysis and assessment

• Developed solutions and high level documentation for numerous projects including downstream impact and BI analysis.• Worked as liaison between business owners and development team during project definition, discovery, and design.• Developed and revise documentation for project charters and project definitions.• Mentored Requirements Managers.

• Lead Requirements Manager for Electronic Application Project.• Requirements manager and PM for Workflow Redesign Project.• Developed requirements documents for multiple projects.• Redesigned and improved requirements documentation processes, procedures and templates.• As needed, performed as Project Manager as needed for several projects. • Developed Test Plan Strategies for multiple projects.• Modified and managed new PMM strategies and methodology.• Developed Issue management tools for PMO.• Developed front end applications for SQL databases.• Acted as team lead for quality team that saved company $125,000 in “small” projects.• Developed and delivered classes for MS Visio and TIBCO Business Studio.

While the real title was Consultant or Business Analyst, the real function here was project glue, doing whatever it took to help the success of a project.Worked there from the time it was Berger and Co. to Modis Solutions to Idea Integration.Clients served included: Citizens Communications, Verizon, Collin County Government, PageNet, Allied Riser Communications, Buxton, The SABRE Group, U.S. Airways, UICI.

Ba, Russian Area Studies, Journalism

Activities and Societies: Sigma Phi Epsilon

Diploma, High School/Secondary Diplomas And Certificates