Clinical Software Analyst
Current
Feb 2024 - Present
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Greg Nugent Email & Phone Number
Customer Success Manager I Medical Software Analyst I Healthcare Technology
at
CereCore
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager I Medical Software Analyst I Healthcare Technology
Location
Norwood, Massachusetts, United States
Company size
Who is Greg Nugent? Overview
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Quick answer
Greg Nugent is listed as Customer Success Manager I Medical Software Analyst I Healthcare Technology at CereCore, a with 245 employees, based in Norwood, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Greg Nugent.
Greg Nugent previously worked as Clinical Software Analyst at Cerecore and Strategic Customer Success Manager at Lionbridge. Greg Nugent holds Bachelor Of Arts - Ba, Communications from Boston College.
Company email context
Email format at CereCore
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CereCore
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Profile bio
About Greg Nugent
With a BA in Communications and 11+ years of experience in the technology/software industry, I am a Senior Level Customer Success Manager with Team Lead experience. My passion is to drive customer success through strategic relationship-building and innovative solutions that deliver value and satisfaction.As a results-driven professional, I have a proven track record of establishing and leading cross-functional operations, building and optimizing processes, and managing projects to completion. I am also a subject matter expert with abundant experience teaching, training, and presenting in business settings. I leverage my technology proficiency in CRM tools and other platforms to streamline and enhance customer interactions. I excel at identifying and resolving challenges promptly, ensuring customer satisfaction and loyalty. I collaborate with sales, marketing, and product teams to ensure a cohesive customer experience and alignment with the company's goals. I have successfully designed and implemented streamlined client onboarding processes, created formal training programs for both clients and team members, and presented use cases to demonstrate how clients can benefit from the platforms I support.
Current workplace
Greg Nugent's current company
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Cerecore
10 roles
Greg Nugent work experience
A career timeline built from the work history available for this profile.
Strategic Customer Success Manager
Lionbridge partners with companies to connect with their global customers and employees by delivering translation and localization solutions in hundreds of languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences.Achievements:- Designed and implemented a streamlined client onboarding process that removed roadblocks and significantly decreased new customer onboarding time.- Created a formal training program for internal team members to complete in order to be certified as a subject matter expert in the company's secondary line of business.- Presented use cases to demonstrate how clients could save money and attain more effective results by using the tools and offerings available to them.
Oct 2022 - Jun 2023
Account Manager
IntelyCare matches top nursing talent with the best work opportunities by combining our AI-based platform and industry-leading support to provide the highest level of service. We provide nursing professionals with the possibilities, education, and resources needed to find true fulfillment in their jobs and their lives, and strive to elevate care for all.Achievements:- Managed a beta program of 30+ healthcare facilities to gather feedback and help design suggested functionality in the software prior to public release.- Responsible for managing the entire Client Success team in migrating over 1,200 clients from the company's original platform to the newly designed client portal.
Nov 2020 - Oct 2022
Software Applications Specialist (Post-Sale Account Manager / Csm)
MEDITECH empowers healthcare organizations everywhere to expand their vision of what’s possible with the world’s most intuitive and interoperable Electronic Health Record.Achievements:- Leveraged product knowledge during client visits to increase efficiency and reduce potential errors by end-users.- Selected to train and mentor new hires in product functionality and demonstrations prior to being assigned clients.- Authored multiple articles and documents used for both internal and external training.
Jan 2012 - Nov 2020
Transaction Service Representative
Sep 2011 - Dec 2011
General Operations Intern
Jul 2011 - Sep 2011
Media Relations Assistant - Athletics
Boston College
Oct 2010 - Feb 2011
Athletic Operations Intern
May 2010 - Aug 2010
Golf Course & Clubhouse Operations Assistant
Swansea Country Club
May 2009 - Aug 2010
Mccoy Stadium Gameday Staff
Jul 2008 - Aug 2008
Team & coworkers
Colleagues at CereCore
Other employees you can reach at cerecore.net. View company contacts for 245 employees →
CG
Christian Greiner, Mba, Csm
Colleague at CerecoreGeorgetown, Texas, United States
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SD
Steph Dickinson
Colleague at CerecoreUnited Kingdom
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DB
Dena Banhart
Colleague at CerecoreBulverde, Texas, United States
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KC
Kris Carson
Colleague at CerecoreUnited States
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CF
Casey Ferebee
Colleague at CerecoreNashville, Tennessee, United States
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WT
Winny Tony
Colleague at CerecoreAtlanta Metropolitan Area, United States
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AD
Angela Depas
Colleague at CerecoreLouisville Metropolitan Area, United States
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KC
Kiana Carter
Colleague at CerecoreMurfreesboro, Tennessee, United States
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AK
Arinjay Kishan
Colleague at CerecoreLondon, England, United Kingdom
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DS
Dante Schuckman
Colleague at CerecoreNashville, Tennessee, United States
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Christian Greiner, Mba, Csm
Colleague at CerecoreGeorgetown, Texas, United States
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SD
Steph Dickinson
Colleague at CerecoreUnited Kingdom
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DB
Dena Banhart
Colleague at CerecoreBulverde, Texas, United States
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KC
Kris Carson
Colleague at CerecoreUnited States
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CF
Casey Ferebee
Colleague at CerecoreNashville, Tennessee, United States
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WT
Winny Tony
Colleague at CerecoreAtlanta Metropolitan Area, United States
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AD
Angela Depas
Colleague at CerecoreLouisville Metropolitan Area, United States
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KC
Kiana Carter
Colleague at CerecoreMurfreesboro, Tennessee, United States
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AK
Arinjay Kishan
Colleague at CerecoreLondon, England, United Kingdom
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DS
Dante Schuckman
Colleague at CerecoreNashville, Tennessee, United States
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2 education records
Greg Nugent education
Bachelor Of Arts - Ba, Communications
Education record
Barrington High School
FAQ
Frequently asked questions about Greg Nugent
Quick answers generated from the profile data available on this page.
What company does Greg Nugent work for?
Greg Nugent works for CereCore.
What is Greg Nugent's role at CereCore?
Greg Nugent is listed as Customer Success Manager I Medical Software Analyst I Healthcare Technology at CereCore.
Where is Greg Nugent based?
Greg Nugent is based in Norwood, Massachusetts, United States while working with CereCore.
What companies has Greg Nugent worked for?
Greg Nugent has worked for Cerecore, Lionbridge, Intelycare, Meditech, and Fidelity Investments.
Who are Greg Nugent's colleagues at CereCore?
Greg Nugent's colleagues at CereCore include Christian Greiner, Mba, Csm, Steph Dickinson, Dena Banhart, Kris Carson, and Casey Ferebee.
How can I contact Greg Nugent?
You can use AeroLeads to view verified contact signals for Greg Nugent at CereCore, including work email, phone, and LinkedIn data when available.
What schools did Greg Nugent attend?
Greg Nugent holds Bachelor Of Arts - Ba, Communications from Boston College.
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