Gregory Franks Email & Phone Number

Chicago, IL

• Served in a busy environment to create a positive impact on the principal family.
• Managed all aspects of household and assisted staff through a team-orientated and active hands-on management style
• Coordinated domestic and international travel, packed the principal’s belongings, and traveled with or in advance of the principal employer to guarantee seamless service
• Served as a liaison between staff, service suppliers, and the principal to ensure consistent service

Provided personal service to an executive couple while traveling between the three residences in Florida, North Carolina, and New York.

Free Lance

Accepted limited private contracts to provide traditional butler services for private individuals and families while conducting personal travel to New York, Texas, Colorado. Enjoyed extended personal sabbatical to travel to Auckland, New Zealand and Sydney, Australia.

South Beach, Miami FL

• Originally known as the Versace Mansion, the 23,000 sq. ft. private residence was converted to a private 5-star boutique hotel and event center. Provided guests with personal attention and services, similar to.
• Established protocols, procedures, training, and service standards for direct service staff, including butlers, housekeepers, security personnel, maintenance, and temporary event staff
• Personally welcomed guests: facilitated in-suite check-in, pack/unpack services, and tours of the property
• Coordinated details to ensure exceptional guest experiences, whether their stay was 40 minutes or 40 days
• Provided concierge services, including on-demand reservations, tickets, excursions, and on-site spa services
• Orchestrated meal service with the Head Chef, including guest requests, events, and external patrons

Newport RI, Manhattan NY, Palm Beach FL

• Served as Personal Valet to the principal employer and his partner; accompanied the executive for domestic and international travel.
• Managed and trained household staff comprised of butlers, housekeeper, laundress, and assistant chef
• Provided chauffeur services, handled personal shopping and errands, and cared for family dogs
• Maintained the gentleman’s wardrobe from organization and care to seasonal turns and inventory
• Entrusted with household accounts and collaborated administrative needs with the business office
• Coordinated daily meal service and special events service with the Chef

Education record

House Systems Management

Education record

Bachelor Of Science (Bsc) Business Administration