Gregory Franks Email & Phone Number

Chicago, Il

Served in a busy environment to create a positive impact on the principal family.• Managed all aspects of household and assisted staff through a team-orientated and active hands-on management style • Coordinated domestic and international travel, packed the principal’s belongings, and traveled with or in advance of the principal employer to guarantee seamless service • Served as a liaison between staff, service suppliers, and the principal to ensure consistent service

Provided personal service to an executive couple while traveling between the three residences in Florida, North Carolina, and New York.

Free Lance

Accepted limited private contracts to provide traditional butler services for private individuals and families while conducting personal travel to New York, Texas, Colorado. Enjoyed extended personal sabbatical to travel to Auckland, New Zealand and Sydney, Australia.

South Beach, Miami Fl

Originally known as the Versace Mansion, the 23,000 sq. ft. private residence was converted to a private 5-star boutique hotel and event center. Provided guests with personal attention and services, similar to operations within a private home. The Villa was sold in 2013. • Established protocols, procedures, training, and service standards for direct service staff, including butlers, housekeepers, security personnel, maintenance, and temporary event staff• Personally welcomed guests: facilitated in-suite check-in, pack/unpack services, and tours of the property• Coordinated details to ensure exceptional guest experiences, whether their stay was 40 minutes or 40 days• Provided concierge services, including on-demand reservations, tickets, excursions, and on-site spa services• Orchestrated meal service with the Head Chef, including guest requests, events, and external patrons• Assisted with numerous events, from weddings to corporate activities, accommodating 50-150 guests• Oversaw valet services, including laundry, pressing, and room turn-down• Maintained discretion, confidentiality, and security for guests on property• Served as Personal Butler to Barton G- Traveled between residences in Florida and New York to provide personal service to the executive and family members- Cared for wardrobe, including packing/unpacking, proper care, and an extensive reorganization project- Provided both formal and casual meal service for daily operations and entertaining functions

Newport Ri, Manhattan Ny, Palm Beach Fl

Served as Personal Valet to the principal employer and his partner; accompanied the executive for domestic and international travel.• Managed and trained household staff comprised of butlers, housekeeper, laundress, and assistant chef• Provided chauffeur services, handled personal shopping and errands, and cared for family dogs• Maintained the gentleman’s wardrobe from organization and care to seasonal turns and inventory• Entrusted with household accounts and collaborated administrative needs with the business office• Coordinated daily meal service and special events service with the Chef• Arranged household maintenance with property superintendents and coordinated with groundskeeper and staff gardeners on 4-acres of manicured grounds

Education record

House Systems Management

Education record

Bachelor Of Science (Bsc) Business Administration