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San Francisco, CA, US

Collaborating with Fortune 50 companies to ensure their ITAM processes are properly maintained, providing consultative depth as needed, and preparing them for "what's next" in the industry.

San Francisco, CA, US

• Leading product adoption, deployment, and training of ServiceNow and OneTrust risk automation tools, including vendor assessments, defining security requirements, and supporting NIST, SOC 2, PCI-DSS, and GDPR testing.
• Implemented the OneTrust IT Risk Management module for a fintech company with a Total Processing Value(TPV) of over $100B. Created workflows and controls for ISO 27001, PCI-DSS v.3.2 and synchronized them with the.

San Francisco, CA, US

Project management leader of ServiceNow ITOM implementation to lower IT incidents, mitigate risk, and improve organizational performance. Lead USU’s SmartTrack software asset management program and managed FlexNet Manager Suites implementation.Anglepoint is a global professional services firm delivering high-value licensing and compliance services to.

Austin, Texas, US

• Provided IT and asset management consulting, audits and customer compliance management services. Identified and participated in innovation and change improvement initiatives aimed at increasing the quality and.
• Facilitated executive level communication of results, escalations, and key business matters requiring mulit-level, internal and external stakeholder involvement.

Austin, Texas, US

• Selected to act as interim LMS enterprise director for Q4, established and coordinated project timelines with client database administrators, procurement teams, ad C-level decision makers to ensure efficient license.
• Developed action plan enabling team to exceed revenue goals by 40%.

Austin, Texas, US

• Managed audits in Central US and Canada; member of internal data analytics steering committee.
• Salvaged key client account by mediating differences and establishing mutually beneficial goals.

Reno, NV, US

• Drove Microsoft compliance program in emerging markets to identify out of compliance original equipment manufacturers while creating sustainable compliance programs. Spearheaded employee onboarding material creation.
• Expanded program from India and Taiwan to include China, Philippines, Australia, Brazil, and Argentina.
• Increased stakeholder engagement and realized 1000% revenue increase over two-year period.
• Reduced troubleshooting time 94% by implementing improved purchase reconciliation process.
• Led APAC OVRP audit initiative, increased project ROI 3800%.

London, GB

• Key point of contact for wide range of clients in resolving cross-border and cross-functional tax compliance needs. Reviewed client deliverables, drove delivery of services to meet deadlines, managed engagement.
• Salvaged key account by determining client needs and implementing improved customer service policies.

• Provided tax compliance, financial reports, and financial services management while supervising, training, and reviewing tax staff of four in timely completion of personal, partnership, trust and corporate tax returns.
• Represented book of business with over 500 clients.
• Standardized electronic file storage procedures, saving costs and increasing efficiencies.
• Established digital tax filing calculations method saving 1K hours annually.
• Provided client representation before IRS and state agencies.

Master Of Business Administration - Mba, Finance And Entrepreneurship

Bachelor Of Arts, International Studies: Global Trade And Economics