Leveraging technology and process improvements designed to reduce friction, both within healthcare entities and between healthcare entities, in managing the continuum of patient care.

Led multiple, cross-functional, agile teams delivering front-end experiences designed to exceed customer expectations. Facilitated team collaboration with business partners, product owners, and corporate security to ensure delivery of a secure, accessible, high-quality product. Worked with technical leads to recruit and onboard new team members as needed. Kept team members aligned on their professional goals with frequent 1-on-1 calls and periodic goal reviews. Completed team’s annual performance reviews. • Proposed use of an MS Teams calendar/folder to improve visibility of team releases, this was adopted across entire release train • Assisted teams in adopting the Scaled Agile Framework (SAFe) to guide team’s day to day cadence • Monitored team’s compliance of required training (Agile, Security, A11y, etc) • Intervened as needed to remove blockers to team productivity • Focused teams on customer-first thinking • Team’s release frequency increased without introducing any high-priority application issues/outages

Managed multiple cross-functional teams comprised of both onshore and offshore staff. One team was responsible for supporting an application having the division’s largest customer base; consisting of 500+ customers and bringing in approximately $4MM in recurring support revenue yearly. The other team was responsible for data conversion from the company’s various legacy applications to the replacement SaaS/AWS solution that was in progress. • Collaborated on quarterly division objectives. • Aligned teams with division/company objectives. • Implemented cross-functional review meetings designed to keep all interested stakeholders aware of progress as well as allow frequent input on backlog items and feature road maps. • Effectively managed client relationships and coordinated timely status updates as needed. • Developed JIRA queries to harvest teams’ performance metrics. • Presented a metrics/quality/risk report on my teams’ performance to senior executives monthly. • Ensured teams had adequate requirements, direction, and resources to deliver successfully. • Held regular 1-on-1 meetings with all team membersLed the teams through the company’s agile transformation initiative moving away from a predominately waterfall style of development. Shepherded teams through the many challenges of this transition; allowing them to continue to deliver high-quality, timely releases. • Broke down road map product features into actionable stories for the team. • Lead daily agile team activities such as daily scrum, sprint planning, and deep dives. • Performed retrospective meetings after each sprint and Root Cause Analysis as needed. • Validated releases for content/quality prior to pushing through the deployment pipeline.

Managed multiple development teams delivering accurate and timely software projects. Worked closely with the teams along with the Sales and Implementation organizations to agree on and deliver software artifacts required for new and/or converting customer’s system go-live event(s). Involved in all aspects of the software development life cycle; from requirements to specifications, to development and testing, and finally to packaging and delivery. • Translated requirements from clients and vendors into actual workable tasks for the teams. • Developed project plans for requested features or repairs for upcoming release schedule. • Managed commitments and expectations for clients, both internal and external. • Monitored adherence to plans for scope creep and productivity issues. • Mapped application data and product functionality for upgrading customers. • Explored options for performing ETL (Extract, Transform, Load) for upgrading customers. • Defined and monitored adherence to development standards. • Converted application source code control from CVS to MS Team Foundation Server. • Performed administrative duties including goal setting and reviews for team members. Validated and ensured adequate application scalability to support a customer which was the world’s largest player in the industry segment. This effort resulted in the company securing $900K+ in initial license fees as well as ongoing support fees. Received “Star of the Quarter” award for these efforts. • Profiled application performance using JProfiler as well as custom instrumentation. • Proposed and implemented remediation steps as needed to meet performance goals. • Implemented automated software builds for continuous integration using Visual Studio and Ant.

Led a department of between seven to twelve software developers and Q/A analysts delivering product enhancements and providing support for the company’s flagship home infusion software. • Performed project planning and scheduling of team members. • Assisted in preparing operational budget and managed expenditures to budget. • Continued mentoring of staff members in new technology. • Performed code reviews & product walk through sessions. • Assisted with programming and Q/A as needed. • Supported developers as a subject matter expert as needed. • Performed administrative duties for teams including goal setting and performance reviews.

Worked as an integral developer on a scale-able client-server enterprise application (three tier application written in core Java) providing customers in the home nursing and home infusion segments both front and back-office features to run their business. Responsible for the features, quality, and accuracy of the clinical modules including prescription dispensing and monitoring. • Performed domain modeling, object modeling, use case analysis, feasibility analysis, and user interface / screen design. • Documented system design using Rational Rose Professional J suite to produce UML diagrams, state diagrams, and entity relationship diagrams. • Assisted in designing the system architecture and framework. • Coded Java (Core Java and Java Swing UI) for the clinical modules. • Mentored fellow Java engineers in domain knowledge. • Mentored legacy (PowerBuilder) engineers in Java and object-oriented technology.