Gregory Harding Email & Phone Number

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

• Utilized creative process improvement skills to review, identify and implement best practices that resulted in creation of a consistent and effective learner experience with new employee onboarding.
• Developed a solution lab to be utilized across the entire footprint to bridge the gap in the Branch/Mortage partnership, supporting performance initiatives.
• Led a weekly leadership call to connect the key partners with our team to keep everyone informed with upcoming initiatives and… Show more
• Led a weekly leadership call to connect the key partners with our team to keep everyone informed with upcoming initiatives and facilitate sharing of information for process improvement. Show less

Alpharetta, Georgia, United States

• Used strong partnership building skills to assimilate into the leadership team and establish myself as one of their trusted go-to partners for problem solving.
• Showed strong leadership and communication skills in leading the market effort to return to "business as usual" post pandemic.
• Collaborated with a Regional Manager in creating an onboarding program to get new employees ramped-up quicker, leading to demonstrated success and being adopted across the entire market.

Alpharetta, Georgia, United States

• Demonstrated strong partnership building skills bringing together partners to support quarterly product focus days that led to improved efficiency and positive customer interactions.
• Utilized strong analytical abilities to separate key data and solve customer fulfillment issues, improving the customer experience overall.
• Played a key role in support of the call center transformation through a new TOM (Target Operating Model), resulting in a more streamlined sales approach with… Show more
• Played a key role in support of the call center transformation through a new TOM (Target Operating Model), resulting in a more streamlined sales approach with enhanced customer experience. Show less

Greater Atlanta Market

• Led the change management process with newly acquired bank in the Southeast United States.
• Guided diverse Market Managers with different leadership styles to achieve consistent results across both markets.
• Effectively analyzed revenant information crucial to becoming a subject matter expert with key stake holders.

Loudoun County VA

• Supervised, managed and facilitated job duties to seven branch teams, while generating new accounts, loans and investments, while maintaining existing accounts and addressing customer concerns.
• Grew Sector to become the most successful within the market in branch customer growth and consumer lending.
• Educated employees on new products, customer service strategies and regulatory changes within the banking industry.

Reston VA

• Supervised staff of 4 in operations, such as account acquisition and management, customer service, financial operations as well as other bank specific processes and functions.
• Conducted audits, monitor balances and deposits to ensure that monies within the bank’s care are accounted for and that proper operational procedure was followed.
• Inspired subordinates to achieve at their fullest potential through the use of show coaching, with one team member being recognized as top performer… Show more
• Inspired subordinates to achieve at their fullest potential through the use of show coaching, with one team member being recognized as top performer at annual sales awards dinner. Show less

Knoxville, Tennessee Area

Knoxville, Tennessee Area

Charleston, West Virginia Area

Nitro WV

Oak Hill WV

• Helped to develop the CLAWS (Combined Local Agency Warrant System) to utilize emerging computer technology to share warrant information.
• Wrote grants to secure additional funding for equipment and radar speed enforcement programs.
• Funded the first K-9 unit in the county by fund raising and writing a proposal to start the unit.

Army Training Site Camp Dawson Kingwood WV

Bachelor Of Arts (B.A.), Business Management, Summa Cum Laude

Business Managment

Education record