Gregory Hartman Email & Phone Number

Marquette, Michigan, United States

-Temporarily filled a supervisor role when there was an absence in the position for 3 months, providing team members with feedback on their calls, as well as assistance and training while they were helping customers-Worked on multiple teams throughout employment-Assisted customers with troubleshooting business phone service and back-end configuration using.

Marquette, MI

-Continually managed Active Directory and Office 365-Consulted on Major, Company-Driving initiatives such as upgrade of phone system, consolidation of network resources across branches, and implementation of mobile device management solution-Acted as primary consultant on Data Engineering/Conversion regarding new Acquisitions-Used approximate matching.

Marquette, MI

-Performed duties of IT Director, Network/Phone System/ServMan(ERP)/Salesforce(ERP/CRM)/Office 365/SharePoint Administrator, IT Specialist, Technician, Data Engineer, and Developer-Served as Project IT Lead for implementation data migration of new ERP/CRM software (Salesforce/Accounting Seed), a project which spanned over 9 months-Consulted on the IT.

Marquette, MI

-Worked closely with IT Director to handle day to day issues-Performed troubleshooting on user computer/account issues-Worked with IT vendor to handle more complicated issues-Used SQL database queries with Excel to create various time-saving reports which are used by a majority of the staff on a day to day basis

Marquette, MI

-Prepared orders for customers in a timely manner-Worked register, handling transactions and taking orders-Delivered orders to customers and handled in-field transactions

Detroit, MI

-Worked within Predictive Maintenance and Field Support Teams to assist in the analysis of lubrication test data and pre-identification of factors that could lead to critical malfunctions of plant machinery-Utilized VBA Programming to automate various data entry processes, eliminating human performance errors in manual data entry, as well as freeing up.

Dearborn, MI

-Worked within the Ford recruiting team, dealing mainly with Mechanical Engineering candidates-Tasked with finding job orders, analyzing the requirements laid out within said order, and determining which candidates would be a possible fit for the position-Worked in a team of two to design a website that creates and decomposes Boolean searches using a list.

Plymouth, MI

-Created excellent dining experiences through responsive, friendly service, as well as assisting in beverage and meal selections-Served multiple large groups, simultaneously

Farmington Hills, MI

-Became integral member in new-hire training process-Successfully managed high-volume orders efficiently-Often helped cooks and kitchen manager with prep work- learned and executed necessary task proficiently-Maintained a clean and professional environment for guests and workers alike

Farmington Hills, MI

-Communicated efficiently with corporate on payroll and restaurant management matters when there were changes in General Manager-Provided large groups of guests with fast and efficient service while also maintaining a pleasant environment in which to dine

Garden City, MI

Novi, MI

-Started in entry-level position and earned managerial promotion-Worked with distributors to efficiently stock inventory and ensure proper payment-Became secondary manager in screening potential new-hires-Played key-role in working with KC Chocolate’s North American Supervisor to expedite a merger with the Novi store-Worked actively with owner to.

Bachelor'S Degree, Computer Science

Bachelor Of Science (Bs), Mechanical Engineering

Activities and Societies: -Theta Tau Professional Engineering Fraternity -Dearborn Campus Engineers

Education record

Dual-enrolled mathematics course during the senior year of High School