A client focused, results oriented professional with a proven track record of more than 20 years of hands-on experience in all facets of direct marketing and analytics. Strong analytical and data mining skills. Ability to find the valuable insights in complex CRM databases and customer behavior. Proven ability to analyze the requirements of new and existing clients to identify and deliver CRM marketing campaigns and detailed campaign analysis. Unparalleled commitment to data quality and data integrity. Demonstrated ability to improve operational efficiencies, manage multiple projects and lead employees with a variety of skill sets to deliver consistent results under tight deadlines.Specialties: MS SQL Server, PL/SQL, Oracle, Cognos, VB Script, Visual Basic, DTS, MVS, JES2, JCL, COBOL. Excellent knowledge of MS Excel, including automation of report generation and data access. Windows XP, Vista, Windows 7, MS Office, MS Excel, Access and Powerpoint. Some development experience in .NET, SSIS, Visual Foxpro, and Crystal Reports.