Greg Kitto Email & Phone Number

Centennial, Colorado, Us

Centennial, Colorado, Us

• Elevated quality responsiveness and onus, embedding support confidence for the integration services business. Improvements established through project-based metric development, partner engagement, and best practices towards performance within goods receipts, value-added services, evaluation and customer responsiveness, as well as compliance to quality requirements. • Support DPM reduction initiatives within Cost of Poor Quality, exceeding goals pegged to supplier caused impacts. Driven with partner engagement, 8D Corrective Action management, and cross-functional strategy, while leveraging business-specific key performance indicator (KPI) expectations of external partners. • Successful Lean project lead on development and implementation of a risk evaluation program for partner on-boarding. Managed with Six Sigma tool-set and FMEA practices to meet customer quality system and certification requirements for partner selection.• Experienced internal Lead Auditor to facilitate compliance management and continuous improvement of system requirements, congruent with ISO 9001, AS9120, and ISO 13485 standards and certifications.

Centennial, Colorado, Us

Contracted to support the Compliance project team to drive Conflict Minerals regulatory reporting requirements, including mitigation efforts to remove sanctioned smelters within the Arrow supply chain. Quality processes leveraged through Supplier Corrective Action reports, partner engagement and global coordination to meet reporting cycle deadlines.

Centennial, Colorado, Us

· Directed divergences with supplier-specific backlog EDI transmissions, closing gaps on deficient delivery data to better align sales orders with open PO’s.· Research within Oracle Unity reporting tools for OD shipments and non-confirmed purchase requests to meet metric targets.· Support ERP Go-Live rollout, managing lost shipments and follow up with expediting to meet demand.· Account management and analysis consulting, impacting reduction of inventory at month and quarter end.

Calgary, Alberta, Ca

• Successfully managed inbound & outbound supply for a regional warehouse• Delivered Cross-functional, collaborative transportation and supply chain recommendations to mitigate challenges/add benefits prior to initiating purchases. • Increased awareness of marketing and sales expectations to service providers increasing accountability with external business partners• Supply forecasting, procurement administration and schedule to consistently meet or exceeded volume thru-put contract requirements

Calgary, Alberta, Ca

• Full capacity management of dry barge business specific to capacity ordering and load tracking for base business. • Outreach with Sales, Marketing, and Distribution, as well as contracted and 3rd party carriers to steward customer needs, warehouse fills, and feed-stock for production facilities. • Provided Green and Brown Field cost to serve analysis to distinguish business venture project risks and opportunities.• Reestablished communication platform, most notably with terminals and supply vendors regarding schedules and contract specifications to maximize capacity utilization. • Reconciled customs administration to better serve freight agents both domestic and internationally.• Excellent customer service defined through rate reductions from service providers increased utilization of direct contract carriers, and successfully managing customer and sales expectations. • Technical proficiency leveraged through ERP account management as well as vendor data maintenance and improved customer report development.

Calgary, Alberta, Ca

• Solidified customer service role towards account management and sales service after recent acquisition.• Delegated reporting tasks; educated team members on procedures, reporting practices and industry standards; targeting cross-training initiatives.• Collaborated with on/off site business partners and terminals, increasing understanding of operations, and identifying synergies to streamline process flow.• Based on customer specific needs, initiated open networks between sales, marketing and transportation, as well as terminals and leased warehouses, increasing communications and better supporting schedule needs while proactively managing challenges.

Cambridge, Ma, Us

• Improved offline and live broadcast streaming content management and delivery through encoder maintenance and computer reimaging. • Technical proficiencies in raw feed satellite downlink acquisitions as well as encoder management for games and event broadcasting, capture and delivery.• Delivered quick solutions to downlink interruptions within a very high paced environment. • Exceptional utilization of system redundancies and administration.

Music, Performance, Creative Business

Music Theory And Composition