Gregory Lamb work email
- Valid
- Valid
Gregory Lamb personal email
I craft creative and optimized solutions to optimize support experiences.I love to build things using automation and AI.
-
Help Desk AnalystMitreBurlington, Ma, Us -
It Support / DevopsMitre Apr 2022 - PresentMclean, Va, Us- Automated proactive notifications and AI summaries to reduce support contacts and improve device notifications for users.- Developed dozens of automations, reports, and systems to streamline workflows, track campaign metrics, and enhance ticketing efficiency.- Supported large-scale deployments, contributed to AI-driven customer experience projects, and tested/documented SOPs.- Served as an SME in knowledge management, automation, DevOps, and external partner support.- Provided Tier 1 and 2 support via Service Desk phone and email queues.
-
It Support SpecialistBuyers Edge Platform Feb 2022 - Apr 2022Waltham, Massachusetts, Us- Provided in-person/remote technical support, managed Microsoft Intune/Autopilot, and handled Azure AD user management, hardware/software troubleshooting, and ticketing with JIRA.- Oversaw keycard creation, equipment shipments, hardware orders, and inventory management for internal staff. -
Information Technology AssistantActon Medical Associates, Pc Nov 2021 - Jan 2022Acton, Massachusetts, Us- Performed PC imaging, hardware support, ticketing, and data wiping for devices. -
Technology AssistantSimmons University May 2021 - Aug 2021Boston, Ma, Us- Provided technical support, managed Windows/Mac imaging, and established an imaging station for 20+ devices.- Led the organization and documentation of hundreds of peripherals. -
Information Technology InternSmma Jan 2020 - May 2020Cambridge, Ma, Us- Provided Tier 1 support, overhauled the IT knowledge base, and automated Outlook Event integrations.- Led hardware/software updates for ~15% of staff. -
Lead Sales AssociateLeslie'S Poolmart, Inc. May 2016 - Sep 2019Phoenix, Arizona, Us- Managed store operations in place of the manager and assistant manager, including cash handling, inventory, and deliveries.- Provided expert customer service, assisting with product recommendations, water analysis tests, and maintaining store appearance and functionality.
Gregory Lamb Skills
Gregory Lamb Education Details
-
Wentworth Institute Of TechnologyComputer Networking -
University Of Massachusetts Dartmouth
Frequently Asked Questions about Gregory Lamb
What company does Gregory Lamb work for?
Gregory Lamb works for Mitre
What is Gregory Lamb's role at the current company?
Gregory Lamb's current role is Help Desk Analyst.
What is Gregory Lamb's email address?
Gregory Lamb's email address is g_****@****mma.com
What schools did Gregory Lamb attend?
Gregory Lamb attended Wentworth Institute Of Technology, University Of Massachusetts Dartmouth.
What skills is Gregory Lamb known for?
Gregory Lamb has skills like Java, Data Structures, Computer Science, Software Development, Creativity Skills, Adobe Photoshop, Microsoft Office, Microsoft Word, Teamwork, Github, Limited C++/c, Sony Vegas Video.
Who are Gregory Lamb's colleagues?
Gregory Lamb's colleagues are Lura D., Timothy Fisk, James Patterson, Greg Howard, Thomas Graves, Cissp, Shibasis Mitra, Helayne, Sweet.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial