Quality Engineer
Project Quality Engineer 2005 to 2017Collaborated with and monitored product development teams through process steps to bring product to market. Completed with PMP process and more recently, using Agile process. Performed compliance assessments of teams, ensuring teams were following development process and reported outcome to management on quarterly basis. Worked with teams to determine root cause of customer issues using the 8D process.* Maintained CMMI level 2 compliance by updating and implementing changes in follow-up external assessments.* Led first team to use Agile process successfully as team scrum master by understanding team’s dynamics.* Reduced number of problems found during product development by using DFMEA, PFMEA, FTA and 8D process.* Maintained ISO 9001/14001 certification as well as CMMI level-2 certification by performing internal audits and updating and creating new process documents as required by certification bodies.* Acknowledged as key contributor to team that defined Agile process used in product development.* Performed safety reviews on products and product literature, ensuring safe and quality product was delivered to customer.Embedded Software Engineer 1991 to 2005Designed and coded firmware used in Programmable Logic Controller (PLC).* Participated on team that developed code for PLC using Intel assemble language and C which resulted in successful marketable product.* Worked closely with test teams to resolve issues that were found during development and integration by analyzing problem and making appropriate code changes to correct problem.* Served as key contributor to development of PLC that operated in VME environment.* Collaborated with marketing to define and add enhancements to existing PLC products, resulting in more competitive product.* Worked with customer service to identify and resolve issues found with products in the field which created more reliable and a better quality product.
