Gregory Logothetis Email & Phone Number

Chicago, Illinois, United States

Provides day-to-day operational execution of customer recovery planning during irregular operations;Determines whether a policy exception can be granted based on a case-by-case evaluation;Delivers flight-wide re-booking for affected customers on delayed, cancelled and/or diverted flights;Monitors flight disruptions (including those with down-line connections, large groups, unaccompanied minors and passengers with special service requests) and deliberates with Operation Managers on whether a hold may be placed;Actively communicates with stations via phone calls, e-mail and chats;Proactively assists stations with diversion recovery by assisting with coordination of ground transportation, hotel and meal voucher issuance;Manages significant oversales throughout United’s Network and provides assistance;

South Bend, Indiana Area

Supervise and lead a team of customer service and ramp agents for daily operations; Delegate roles to ensure shifts are run in the most efficient manor, while monitoring daily company goals, policy and procedure compliance;Influence employees to demonstrate United’s Core4 values within their everyday assignments.

South Bend, Indiana, United States

Responsibilities include assisting, checking, tagging and processing customers and their baggage;Performing clearance and verification of travel documentation;Transport, weigh, and document baggage and cargo to and from the aircraft;Service the aircraft at gates with ground power and air conditioning;Tow and pushback aircraft from gates;Drive and operate belt loaders;Solid working knowledge of the QIK Sabre Passenger Service System

Hammond, In

Collaborated with professor to ensure student success;Assisted student in understanding course material;Maintained high degree of professionalism when interacting in classroom setting.