Greg Barrett Email & Phone Number

Lambertville, NJ, US

Providing Fractional CIO / senior advisory support to companies in various industries, full-time, part-time, or project based. Clients include: - a leading provider of complex compute, storage, and accelerator solutions for the world’s leading cloud and telecom service providers. Provided senior advisor support to the President and IT/Technology team.

Princeton, New Jersey, US

• Led a full service, global IT Technology organization supporting the largest division within WCG whose functions included application development and support, architecture, business engagement and systems validation.
• Rebuilt the organization, lacking clear understanding of roles and responsibilities as well as confidence to a results driven, high performing team, delivering a large portfolio of work (14 releases per year for 2.
• Implemented a much sought-after electronic Patient Reported Outcomes (ePRO) capability which provided patients with handheld devices so that they could fill out daily diaries as part of the clinical trial, providing.
• Performed a total re-solutioning of the data change, service request process, plagued by poor quality and missed SLAs, including personnel re-alignment and rigorous processes, enabling 100% SLA attainment with.
• Drove the implementation of a pan-WCG, shared service model pertaining to IT/Technology functions that included all application support, device management, common application performance monitoring (APM) framework and.
• In response to COVID challenges regarding patients’ abilities to continue participating in clinical trials, within weeks implemented a complete, secure video interactive capability, enabling patients and raters to.

Princeton, New Jersey, US

• Oversaw 880 team members supporting five business units with applications, architecture, business engagement and computer systems validation.
• Led the infrastructure build for the new platform as a service (PaaS) offering by assembling the best from the architecture, infrastructure and global application teams to complete the work in just five months while.
• $20 million budget cut within the $230 million operating budget made, further reducing the $12 million deficit, by partnering with the finance controller to identify areas of cost cutting and headcount reduction.
• $14 million of revenue in one year realized by serving as senior program manager on the initiative to re-platform the call center for the Covance Market Access business unit that included selecting the product /.
• Enabled the business to rollout to the full global set of locations by spearheading the bedside data capture initiative, fixing serious system performance issues through the formation of a high-performance team of 23.
• $12.5 million of synergy savings realized by driving all required IT-related tasks associated with the LabCorp acquisition of Covance including application rationalization, role collapsing and software procurement.

Princeton, New Jersey, US

• Led a true global applications and architecture organization, comprised of 400 team members, supporting 207 applications and serving all five business units.
• Created a global applications organization, where previously there were disparate teams, rationalizing across the five business units, realizing economies of scale and reducing costs by up to 40%. Specific benefits.
• Created a life cycle management foundation that enabled better investment decisions and cost containment for future application development activities by orchestrating a full application rationalization effort across.
• 50% in time and dollars saved by envisioning and establishing a true IT architecture competency that included drafting a charter and forming an executive level architecture steering committee, an architecture review.

Princeton, New Jersey, US

• Hired as the clinical trials business unit IT applications leader managing approximately 100 team members and 40 applications.
• $42 million in annual savings reached by launching an outsource program management office (OPMO) that developed and managed a new IT sourcing model with three strategic offshoring partners. This resulted in an.
• 84% decrease in high severity issues and 78% increase in on-time and on-budget project deliveries by overhauling the interactive voice response system (IVRS) team, removing the 15% of staff that were not contributing.
• 16% improvement in employee survey scores realized by driving employee engagement remediation efforts including instituting formal career planning sessions, enhancing departmental communications and becoming a model.
• Received the Covance Way Award, the company’s most prestigious recognition given to the top 1% of employees for exemplifying exceptional character traits in the areas of people, process and technology, and for making a.

Global, US

• Oversaw the development and maintenance arms of the 210-team member AT&T and 110-team member St. Vincent's Medical Center accounts. Supported other accounts including Sun Microsystems, Zurich Insurance, Delphi.
• $7+ million in annual savings achieved and a model for other CSC accounts developed by providing insights on the offshoring of 25 of AT&T account applications, including RFP creation, financial impact analysis, vendor.
• Awarded with CSC's AT&T prestigious blue account rating given to four accounts that represented the highest customer satisfaction recognition available by leading the successful AT&T outsourcing to CSC transition for.
• Maintained best in class performance levels for client per service level agreements results still above target downtime of 98% for all platforms by providing astute leadership when CSC reduced the AT&T account's.
• Moved the Sun account performance from unacceptable to acceptable status in three months by making adopted recommendations on organization structure, project performance and application support.

Dallas, TX, US

Started career in highly technical, hands-on roles. These roles included developer, analyst, architect, project lead and program manager. Moved onto the leadership track, where I had Manager and Senior Manager (“manager of managers”) responsibilities, for the following areas: AT&T Ordering & Provisioning platform, AT&T Account Retrieval and Update.

Bs, Computer Science

Mba, Finance