I am an organised and client focussed professional who brings to my roles extensive and diverse experience in customer service, team leadership, organisational change, business and project management and program coordination. Working across a number of agencies, I have been successful in leading large scale, multiple, concurrent, IT, service integration, customer experience, health service innovation and business improvement projects, as well as experience in business analysis and review. I am well-versed in effective communication and relationship building and I have a proven history of successful client and stakeholder engagement. As a team leader I have been responsible for regional and statewide operations, for staff performance, service improvement and for effective and efficient asset and budget management. I have demonstrated in previous roles that I am quick-learning with excellent multi-tasking skills and ability to quickly master new technology tools and workplace practices. I have a track record as an adaptive and deadline-oriented manager, with the capacity to execute and complete multiple tasks and priorities, in high-stress and business critical environments.
Listed skills include Stakeholder Management, Project Management, Governance, Change Management, and 28 others.