Gregory Moore Email & Phone Number

Matthews, NC, US

Itasca, IL, US

• Recognized for leadership values and the ability to form relationships during a period of rapid company growth. Led a highly effective team of 12 customer service and field service representatives across the U.S..
• Trained as a Subject-Matter Expert (SME) on PECO's inventory control system and inventory reconciliation, educating employees and advising senior management on best practices regarding financial vs. physical inventory.
• Generate and monitor asset loss measurements, regularly reporting on performance and offering recommendations for improvement.
• Guide and coach customer service managers regarding information technology, inventory auditing, training, and KPI development to continually enhance the inventory process while minimizing disruption to the customer.
• Developed novel 8-hour workshop to 80+ field service team members regarding inventory auditing, "at-a-glance" account reports, and invoicing processes to promote efficiency and accuracy across operational and supply.
• Established and continuously improve performance metrics, documenting field inventory control processes, establishing effective SOP's, creating help documents, launching KPI's, and completing inventory auditing forms.

I co-established a new company from the ground up, introducing the "EnduraDeck" product to the construction market. I composed business plans and policies while directing project management efforts, steering operational policies, and spearheading sales initiatives to drive business expansion. In addition, I built and navigated strategic partnerships with.

• I was promoted to manager within 1 year after demonstrating leadership potential in an interim role. I managed the operations of the supply-chain transportation system throughout North Carolina to deliver operational.
• Achieved $2M in annual revenue and profits during tenure with P&L responsibility.
• Cultivated an engaged employee workplace culture, mentoring and coaching staff to achieve objectives. Provided timely feedback to enhance performance.
• Intentionally developed a safe work environment, earning exceptional safety ratings and awards due to adherence to safety meetings, policies, training, and enforcement.
• Identified dock workforce inefficiencies and implemented improvements to reduce redundancies which led to substantial cost savings.
• Managed out-of-state operations and successfully expanded operations throughout the state to increase company market share.

I received technical training for Satellite and Wideband Equipment and held Secret Clearance for Cryptographic Materials. I was awarded Outstanding Duty Performance for Operation Bright Star - Cairo, Egypt.

Arlington, Virginia, US

I served in Operation Desert Shield/Storm throughout Saudi Arabia, Iraq, and Kuwait.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Industrial And Operations Management