Gregory Moore Email & Phone Number

Matthews, Nc, Us

Itasca, Il, Us

Recognized for leadership values and the ability to form relationships during a period of rapid company growth. Led a highly effective team of 12 customer service and field service representatives across the U.S., coaching through challenges and providing development opportunities. I establish superior inventory audit processes, plans, training, and controls to achieve business goals and support company and client success. I drive data collection and analysis to inform data-driven decision-making and optimize performance and profitability.Additionally, I:• Trained as a Subject-Matter Expert (SME) on PECO's inventory control system and inventory reconciliation, educating employees and advising senior management on best practices regarding financial vs. physical inventory.• Generate and monitor asset loss measurements, regularly reporting on performance and offering recommendations for improvement.• Guide and coach customer service managers regarding information technology, inventory auditing, training, and KPI development to continually enhance the inventory process while minimizing disruption to the customer service processes.• Developed novel 8-hour workshop to 80+ field service team members regarding inventory auditing, "at-a-glance" account reports, and invoicing processes to promote efficiency and accuracy across operational and supply chain processes. • Established and continuously improve performance metrics, documenting field inventory control processes, establishing effective SOP's, creating help documents, launching KPI's, and completing inventory auditing forms to propel business success.• Enact LEAN and change management methods to reduce waste while streamlining and automating effective processes.• Manage and report invoice status, reporting on financial status as needed to ensure timely revenue collection efforts.• Lead Continuous Improvement Projects using Project Management Institute principles and leadership methods. CAPM certified 3373590

I co-established a new company from the ground up, introducing the "EnduraDeck" product to the construction market. I composed business plans and policies while directing project management efforts, steering operational policies, and spearheading sales initiatives to drive business expansion. In addition, I built and navigated strategic partnerships with vendors, suppliers, and construction companies to promote product. During my tenure, the company earned revenue of $250k within 1st year and single projects reached $70k during 2nd year.

I was promoted to manager within 1 year after demonstrating leadership potential in an interim role. I managed the operations of the supply-chain transportation system throughout North Carolina to deliver operational excellence, leading a team of 45 team members, including truck drivers, dock workers, and inventory clerks, while providing superior service to meet clients' business needs. Most notably, I:• Achieved $2M in annual revenue and profits during tenure with P&L responsibility.• Cultivated an engaged employee workplace culture, mentoring and coaching staff to achieve objectives. Provided timely feedback to enhance performance.• Intentionally developed a safe work environment, earning exceptional safety ratings and awards due to adherence to safety meetings, policies, training, and enforcement.• Identified dock workforce inefficiencies and implemented improvements to reduce redundancies which led to substantial cost savings.• Managed out-of-state operations and successfully expanded operations throughout the state to increase company market share.• Resolved supply chain, inventory, employee, and client issues promptly, troubleshooting as needed and engineering innovative solutions.• Monitored all KPI's, evaluating operational processes and procedures and developing strategic implementation plans to improve or standardize operations as appropriate.

I received technical training for Satellite and Wideband Equipment and held Secret Clearance for Cryptographic Materials. I was awarded Outstanding Duty Performance for Operation Bright Star - Cairo, Egypt.

Arlington, Virginia, Us

I served in Operation Desert Shield/Storm throughout Saudi Arabia, Iraq, and Kuwait.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Industrial And Operations Management