Gregory Niswander Email & Phone Number

Aurora, Illinois

Aurora, Illinois

Aurora, Illinois

Aurora, Il

• Helped build and populate database for imminent release of self-ordering platform using idev Content Management System. Added web markup throughout the site to create a better customer experience to balance with the original event planner oriented site. • Assisted customers in creating custom catering menus for events and relaying information to appropriate stores for pick up arrangements. Also took preliminary calls for other departments including delivery, shipping and all general inquiries.• Trained four additional seasonal catering personnel in live catering program and documented their successful completion of training program. Also assisted in training other seasonal employees when help was needed.• Aided Shipping Coordinator during peak hours in arranging shipping packages for delivery in addition to daily processing of gift cards for activation and delivery. Processed shipping inquiries which included customer cancellations, refunds, reshipments and general processing errors.

Bloomington/Normal, Illinois Area

• In the Graphical Software Interfaces class, my team created a dynamic student blog webpage utilizing common web languages such as HTML5, CSS and PHP. Bootstrap was used as a framework to create a multi-platform experience that drew information from our SQL database through the use of AJAX calls.• Using VMware Workstation I created a localized environment for multiple machines and operating systems using CISCO routing protocols such as OSPF, EIGRP, IGRP, RIP and IS-IS. I was able to troubleshoot connectivity problems dealing with adjusting to each standard as well as common network occurrences.• In the Computer Systems Applications class, my team and I created a Network Design Project for a multi-building business complex from the ground up. We had our project analyzed by industry professionals who helped us understand how realistic environments look and how they should be interconnected. Relevant Courses: Computer Systems Applications Graphic Software Interfaces Project Management Quality Systems Technology Managing Technological Systems Computer Networking Digital Electronics System Safety