Optimization - Strategic and tactical planning - Business Partner - Security adherenceIn a 4500-person top 5 AWS use company, I partnered with the business and its customers to leverage leadership and technical skills to identify and deliver projects, drive positive transformation, M&As, and OPS support to enhance the company’s capabilities. In addition, I managed all facets of IT Personnel, Operations, Cloud, Engineering, and Infrastructure. I was responsible for all cloud and data center activities, KPIs, budgets, and personnel. I created and used multi-million-dollar savings to restructure costs for additional services, people, and bottom-line savings.

I laid the foundation of and instituted modern ITIL practices, standard operating procedures, and daily operations for a team that was largely unmanaged for over a decade. Evaluated architecture, data centers, and offices and redesigned a logical replacement which once consolidated saved over 4 million annually, improved our reliability, and prepared us for a growth future state. I led the team designated with license posture and implemented many controls to defend the company from unexpected costs from audits.

Initially, I was tasked with identifying and executing cost savings, security holes, and optimization projects. I rearchitected the Virtualization platform to maximize costs by optimizing licensing, reducing DC space from ~30 racks to 1 rack, closed and opened office space as needed, provided mail-enhanced security for a platform of more than 16 million users, performed product-based R&D for our customers, created cookie cutter environments to enhance our speed of deployment and ease of administration, and much more. Then my tasking changed, and I was used to develop and pioneer Apptix’s new MSP division. I redesigned the Support personnel, Operations teams, and documentation/services required to support the business change. Once that was completed, I was installed in various customer offices, performed optimization/migration services on an as-needed basis, and pivoted Apptix from being a mail provider to a successful MSP.