• Excelled as a hands-on results driven leader, Scrum Master and Agile Coach guiding successful projects and implementations for the company and received exemplary performance reviews.• Increased productivity in team engagements by 20% while also decreasing 10% of waste within team. Coached team on effective User Story writing, Story Point Estimation and implementation of Velocity. Identification of root cause analysis (RCA) of issues.• Drove a successful and seamless implementation and transformation of Agile SAFe within a 15,000-employee company. • Trained others in all aspects of a newly implemented SAFe Agile framework within the company.• Delivered and implemented point releases, new features, bug fixes, and hot fixes as needed.• Extensive experience delivering quality software with Agile Release Trains (ART’s) to ensure on-schedule delivery for entire business portfolio..• Facilitated and communicated with Agile teams to always work on highest priority items to deliver minimum viable product (MVP).• Facilitated Sprint Planning, Daily Scrums, Scrum of Scrums, Sprint Retrospectives, Sprint Demo and Sprint Refinement (Grooming) sessions. • Performed extensive work with product owners to ensure healthy prioritized groomed product backlog.• Handled risk and issue management for Sprint and product deliverables as required.• Mentored, and coached Agile values, principles, and accelerated agile team’s value delivery.

• Performed as an Agile Team Expert – Facilitated all Agile ceremonies. Assisted team with Jira and Confluence to a create metric driven team so management could track tams progress.• Agile Scrum Master for multi-million-dollar revenue ecommerce site - https://hasbropulse.com/Met with management team (VP’s and directors) weekly and reviewed metrics to ensure team was on track to deliver the latest and greatest products to the marketplace. • Worked closely with Release Management Team to ensure biweekly hot fixes and code deployments were delivered on time to increase documented customer satisfaction.• Served as Quality Assurance Manager supervising successful and productive teams in both the US and India.• Made management decisions as needed regarding staffing and hiring needs. • Managed offshore vendor in staff augmentation and managed service models. This allowed the team to greater flex for upcoming feature requests or new projects.• Worked in a continuous integration development environment using GIT and Jenkins to allow for quicker to market enterprise level customer solutions and increase customer satisfaction.

• Served as a Quality Assurance (QA) Team Leader for the latest major initiatives for the company, including adding a high yield savings account, certificates of deposit and a new credit card to the website.• Led an offshore QA staff responsible for testing and providing status updates of offshore contractors.• Participated in all facets of design implementation, including working with business analysts for initial testing scope of projects. • Worked closely with the development of design implementation and created test plans to ensure all areas of the business request had proper test cases created.

• Served as a QA Team Leader for Lotus Notes 4.0, Lotus Smartsuite 98, and Lotus eSuite 1.0 & 2.0. Managed the QA Team, making hiring decisions, working with job placement agencies and staffing contractors for the projects.• Executed feature testing on all platforms committed for Lotus Notes products and ensured successful delivery according to overall release schedule. Specialized is "Search" testing.• Provided feedback on development of how particular features would be used by customers in real world situations.• Set up test environments, designed and planned testing activities, and developed test cases, scenarios and use cases, executing required testing as needed.