Greg Reich Email & Phone Number

Washington DC-Baltimore Area

In this role, Gregory manages control system projects for DoD customers.

Columbia, Maryland

Columbia, Maryland

Served as the lead product manager responsible for the planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the engineering, sales, services and support teams to ensure the organization's core software (AMS) platform is.

• Supervised a team of project managers and business analysts supporting the organization’s software development initiatives while working with executives and developers to define company policies and processes.
• Led the analysis and requirements definition of new software systems supporting the business of 1100 tutoring centers of Sylvan Learning, Inc.
• Developed document templates and processes to further define the company’s software development life cycle (SDLC) utilized by developers, project managers and analysts
• Served as the product manager for one of the company’s largest software projects for a national client

Baltimore, Maryland Area

• Managed custom development projects for multiple business sponsors within the company’s core reporting, data collection and search technology platforms.
• Developed standard procedures and supported the definition of the product life cycle processes utilized by all analysts and project managers in the organization
• Led a team of developers, analysts and business owners in the execution of software development initiatives for the company’s new search platform and existing reporting technology
• Developed project sites using SharePoint Services for team collaboration, document sharing and reporting

Baltimore, MD

• Managed a team of developers, analysts and quality assurance specialists in the design, development, validation, deployment, maintenance and support of secure, web-based, wage reporting applications.
• Followed a precise internet project life cycle (IPLC) in the design and development of web-based applications supporting the administration’s direct payment system for claimant representatives
• Led an SSA initiative for the incorporation of a web service for the electronic submission of wage reports while developing supporting documentation and coordinating inter-agency collaboration
• Served as a work order manager responsible for the management of contract personnel supporting SSA

Baltimore, Maryland Area

• Managed a team of developers and analysts responsible for ongoing enhancements to the company's testing and e-learning software platform (http://www.netg.com/Technology/enhancements/interactnow.asp).
• Developed requirements specifications in coordination with clients, business analysts, and technical leads to drive application development, quality assurance testing and user documentation
• Designed and led the development of a custom content management system (CMS) and corporate training portal to support the integration of dynamic content for a national organization’s web presence
• Served as the primary point of contact for several of the company’s largest clients, including NEC and Visa

Columbia, Maryland

• Led a team of ten developers, trainers and support professionals in the execution of a $1.6M government contract which consisted of two significant development efforts to migrate a legacy human resources application to.
• Managed the development and support project over a 2-year period of performance which included all facets of the software development life cycle from initiation through closure
• Served as the primary point of contact for the DoD client which spanned three separate program managers, both military and government service, over a 16-month period of performance
• Served as a developer for a web application that managed dynamic data for the naval medical community using Visual Basic, Active Server Pages (ASP), JavaScript and HTML
• Administered the application database using SQL Server and Oracle

Columbia, Maryland

• Performed systems analysis and managed a team of engineers in the development of PC-based simulators and technical training programs designed to educate operators on the control and operation of fossil fuel power.
• Served as the primary point of contact for all simulation clients which included two separate development initiatives over a multi-year period of performance
• Developed training programs on the implementation and use of PC-based simulators in power generation and water treatment facilities. Wrote a white paper for Power-Gen on the benefits of multimedia simulation.
• Performed operational and performance analysis of plant systems, while revising piping and instrument diagrams (P&IDs), to advise of potential performance issues
• Worked with clients at all levels to establish operator training programs in the power industry through the implementation of web-based training (WBT) and online support documentation

B.S., Mechanical Engineering

Activities and Societies: ASME

B.S., Computer And Information Science

Completed studies earning a second B.S. degree with a final GPA of 3.8/4.0 while working full-time.

M.S., Engineering Management

Suspended studies to complete second B.S. in computer science. Plan to complete masters in the next two years.