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Gregory Reoli Email & Phone Number

IT Support Desk Manager - JRE at James River Equipment
Location: Charlotte, North Carolina, United States 5 work roles 2 schools
1 work email found @hiram.edu LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
James River Equipment
Role
IT Support Desk Manager - JRE
Location
Charlotte, North Carolina, United States
Company size
431 employees

Who is Gregory Reoli? Overview

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Quick answer

Gregory Reoli is listed as IT Support Desk Manager - JRE at James River Equipment, a company with 431 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at hiram.edu and a matched LinkedIn profile for Gregory Reoli.

Gregory Reoli previously worked as IT Support Desk Manager at James River Equipment and User Services Manager at Hiram College. Gregory Reoli holds Bachelor Of Business Administration (B.B.A.), Computer Information Systems, 3.5 Gpa from Kent State University.

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Email format at James River Equipment

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{last}{first_initial}@hiram.edu
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Profile bio

About Gregory Reoli

Graduated with BBA in Computer Information Systems from Kent State UniversityThrough my work experience and schooling, I have developed many useful skills which can be applied in a business environment. From business oriented skills such as team building, leadership, communication, to more technical skills such as creating incidents and working within BMC remedy, and utilizing AirWatch to ensure the success of device upgrades. For the majority of 2015 I held the position of "Professional Apprentice" in Sherwin William's IT department. As a hard working, disciplined person, I have been able to expand my responsibilities and better my contributions within the organization. In January 2016, I transitioned into a full-time role with Sherwin Williams as a Junior Service Desk Analyst. This job creates an opportunity to both expand my knowledge base, and become more analytical. The experience gained from this position will allow me to see the organization from the bottom up -- Providing me with the tools to solve problems, and support/improve processes with a more customer oriented perspective, focused on sustaining and improving end-user satisfaction.About 1 year into becoming full-time I was given further responsibility, and named part of our Critical Incident Management team as one of our (CICs) Critical Incident Coordinators - eventually developing a training layout for on-boarding new CICs. This role enables me to work closely with all aspects of IT and work with them to quickly resolve company issues deemed critical per our process. Through years of end-user support, various projects, and special assignments - I took the skills gained through these many different experiences, and took the next step in my career. I am currently the User Services Manager at Hiram College. This job allows me to take what I know, and expand on it daily. Allowing me grow as a professional and individual as I learn to tackle the in's and out's of technology in higher education. The "skills section" of LinkedIn provides a better overview of my skill-set and what my schooling and experience has developed. I am organized and constantly work my hardest, both as an individual and within teams--never losing sight of the big picture, and what the tasks being worked are contributing to it. "All success begins with self-discipline. It starts with you" -Dwayne Johnson

Listed skills include Leadership, Problem Solving, Teamwork, Team Leadership, and 44 others.

Current workplace

Gregory Reoli's current company

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James River Equipment
James River Equipment
IT Support Desk Manager - JRE
ashland, virginia, united states
Website
jamesriverequipment.com
Employees
431
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5 roles

Gregory Reoli work experience

A career timeline built from the work history available for this profile.

It Support Desk Manager

Current
James River Equipment

Charlotte, North Carolina, United States

Aug 2022 - Present

User Services Manager

Hiram College

Hiram, Ohio, United States

  • As User Services Manager at Hiram College I was responsible for overseeing and managing the operation of the College's IT Help Desk and working with the Media Center and Tech & Trek Center to support all office.
  • Implemented ticketing system for more effective handling of incidents, with measurable metrics (SysAid)
  • Manage the technical operations of the 1:1 iPad program – and maintain devices through MDM (JAMF)
  • Work with vendors to facilitate the completion of projects and find the best pricing available to meet the colleges needs
May 2021 - Sep 2022

Critical Incident Coordinator

Sherwin-Williams
  • Train team of Critical Incident Coordinators on handling high priority incidents
  • Document and outline training guidelines for new Critical Incident Coordinators
  • Document procedural handling of high priority incidents
  • Communicate as a liaison between IT and business regarding high priority incidents and their status
Sep 2019 - Nov 2020

It Analyst

Sherwin-Williams

Cleveland/Akron, Ohio Area

  • Global Support Services MVP – June 2016
  • Resolve complex issues per standard operating and escalation procedures
  • Contribute to process improvement plans
  • Create documents, outlines, and guides for IT support personnel [technical writing]
  • Develop customer-oriented perspective and ability to work with a wide variety of individuals and teams
  • Provide in person, and on-phone support for all company supplied hardware and software
Jan 2016 - Sep 2019

It Professional Apprentice

Sherwin Williams
  • The Sherwin William's Company has a well known co-op/professional apprentice program. The company talks about their program in the following way: "We treat our students as we would our full-time employees. They are.
  • ‘Deployment Task force’ included experience with hardware: configuration, deployment, delivery, setup, and support
  • ‘Deployment Services’ included experience with creating tasks and logging incidents, inventory management, procurement, process development, and process improvement
  • Mobile device lifecycle project – shadowed project manager and contributed to initial development of end-user self-configuration process
Apr 2015 - Jan 2016
Team & coworkers

Colleagues at James River Equipment

Other employees you can reach at jamesriverequipment.com. View company contacts for 431 employees →

SA Senda Atkinson Senda Atkinson Colleague at James River EquipmentGreensboro, North Carolina, United States, United States View → BW Brian Willard Brian Willard Colleague at James River EquipmentGreensboro, North Carolina, United States, United States View → MM Marcus Mcdonald, Cca Marcus Mcdonald, Cca Colleague at James River EquipmentGoldvein, Virginia, United States, United States View → CY Carl Yost Carl Yost Colleague at James River EquipmentCharles City, Virginia, United States, United States View → BY Bradley Yokley Bradley Yokley Colleague at James River EquipmentThomasville, North Carolina, United States, United States View → CC Chris Custer Chris Custer Colleague at James River EquipmentWinchester, Virginia, United States, United States View → TE Thomas Ethridge Thomas Ethridge Colleague at James River EquipmentRaleigh, North Carolina, United States, United States View → JH Joy Hairston Joy Hairston Colleague at James River EquipmentBlairs, Virginia, United States, United States View → BW Blake Warmbrod Blake Warmbrod Colleague at James River EquipmentMechanicsville, Virginia, United States, United States View → DD David Dameron David Dameron Colleague at James River EquipmentAshland, Virginia, United States, United States View →
2 education records

Gregory Reoli education

Bachelor Of Business Administration (B.B.A.), Computer Information Systems, 3.5 Gpa

Kent State University

Activities and Societies: Golden Key International Honor SocietyComputer Information Systems Major Cum Laude

Associate Of Arts And Sciences (A.A.S.), Liberal Arts And Sciences/Liberal Studies, 4.0 Gpa

Cuyahoga Community College

Arts & Sciences Major -Summa Cum Laude

FAQ

Frequently asked questions about Gregory Reoli

Quick answers generated from the profile data available on this page.

What company does Gregory Reoli work for?

Gregory Reoli works for James River Equipment.

What is Gregory Reoli's role at James River Equipment?

Gregory Reoli is listed as IT Support Desk Manager - JRE at James River Equipment.

What is Gregory Reoli's email address?

AeroLeads has found 1 work email signal at @hiram.edu for Gregory Reoli at James River Equipment.

Where is Gregory Reoli based?

Gregory Reoli is based in Charlotte, North Carolina, United States while working with James River Equipment.

What companies has Gregory Reoli worked for?

Gregory Reoli has worked for James River Equipment, Hiram College, Sherwin-Williams, and Sherwin Williams.

Who are Gregory Reoli's colleagues at James River Equipment?

Gregory Reoli's colleagues at James River Equipment include Senda Atkinson, Brian Willard, Marcus Mcdonald, Cca, Carl Yost, and Bradley Yokley.

How can I contact Gregory Reoli?

You can use AeroLeads to view verified contact signals for Gregory Reoli at James River Equipment, including work email, phone, and LinkedIn data when available.

What schools did Gregory Reoli attend?

Gregory Reoli holds Bachelor Of Business Administration (B.B.A.), Computer Information Systems, 3.5 Gpa from Kent State University.

What skills is Gregory Reoli known for?

Gregory Reoli is listed with skills including Leadership, Problem Solving, Teamwork, Team Leadership, Team Building, Process Improvement, End User Satisfaction, and Time Management.

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