Gregory Ruiz Email & Phone Number

United States

Cupertino, California, Us

Lead a team of 6 Store Managers and 195 + team members for Apple and ensured we delivered exceptional experiences for both internal and external customers. Consistently provided clear expectations and directed store vision and purpose. Focused on talent development, leveraging strengths, driving for results, recognition, and timely feedback.- 2011-2013 Market Champion for North County Market

Cupertino, California, Us

Manhattan Beach, California, Us

Responsible for managing the operations and sales of a specific district within a group of stores. Tasks include: recruiting, staffing, developing, training, coaching and supervising employees within budgeted goals and expectations. Motivate store team to generate sales, focus on customer services, work ethics and company policies/procedures. Drive top line sales and bottom line profit in the district.

Us

Responsible for driving top-line revenue growth through incremental District and Store traffic, conversion and customer loyalty effects. Complete Profit & Loss responsibility for 15 plus Hollywood VideoGameCrazy stores operating under Movie Gallery . Responsible for developing and executing the retail business strategy across brands, merchandise assortment, service categories, pricing and marketing. Responsible for recruiting, hiring, training and mentoring best-in-class store management teams. Partner with the Regional Leadership Team to identify operational, growth, merchandising, loss prevention, marketing and Human Resources opportunities. Drive operational improvements through business process execution and a balanced/performance score-card methodology. Responsible for creating and achieving an Annual Operating Plan to achieve profit, sales, units per tramsaction, invoice comp, and productivity while establishing action plans when goals are not met. Drive results through the guidance and leadership to the Store Managers to achieve or exceed operational plans. Responsible for the day to day work flow of retail operations and district P&L. Utilizing Succession planning to prepare for growth by developing the skills of direct reports. Supervise Store Managers thorough ongoing store visits, verbal communication, feedback, positive reinforcement, written evaluations and performance feedback. Translate, communicate and drive organizational and regional messages to ensure execution at store level. Assess market level competitive dynamics while communicating intelligence and recommendations back to regional leadership.

Us

Responsible for recruiting, hiring, training, and developing 13 Operations Managers and 13 Store Managers. Responsible for all aspects of visual merchandising to ensure a positive overall customer experience. Executes business plan and associated programs that will deliver the desired sales and profit results, while maintaining exceptional quality customer service. Responsible for inventory control programs and monitors programs to ensure compliance. Analyzes monthly store reports and store profit and loss Statement to evaluate controllable expenses and overall performance. Ensures stores are properly scheduling to meet business objectives and control labor expenses.

Us

Responsible for developing process execution behaviors, sales performance, training, team development, vendor relations, operational execution and improvement, sales of in home services, home theater installation team management, In home PC tech management, PC repair operations, customer service, brand identity, car electronics installation team management & payroll management for San Diego, Hawaii, and Metro Los Angeles Area. Reporting structure inclusive of 19 Store Directors, and 28 sales managers.

Us

Responsible for recruiting, hiring, training, and developing 10 Operations Managers and 10 Store Managers. Responsible for all aspects of visual merchandising to ensure a positive overall customer experience. Executes business plan and associated programs that will deliver the desired sales and profit results, while maintaining exceptional quality customer service. Responsible for inventory control programs and monitors programs to ensure compliance. Analyzes monthly store reports and store profit and loss Statement to evaluate controllable expenses and overall performance. Ensures stores are properly scheduling to meet business objectives and control labor expenses.

Us

Responsible for providing a great customer experience, driving profitability and maximizing the net operating profit of 8 stores in the Las Vegas (Nevada) and Inland Empire (California) area with annual sales of $175 million. Reporting structure inclusive of eight Store Directors, and 12 sales managers.

Richfield, Minnesota, Us

Primary focus on Revenue, Net Operating Profit and Comparative store growth utilizing a Customer Centric approach to Innovation. Secondary focus on teaching, modeling and increasing execution of desired new business behaviors and thought processes through influence utilizing company values and servant leadership techniques.

Exploring Degree Opportunities, Criminal Justice

Certified Referee, Regional Referee

Certified Coach, Coach

Certificate, Project Management

Managing Multiple Projects, Time, And Deadlines

Sparking Creativity And Innovation

Situational Leadership I & Ii

Certificate, Advance Planning/Time Management

7 Habits Of Highly Effective People