Greg Salvato

Greg Salvato Email and Phone Number

CEO @ TouchPoint One, LLC | Driving Contact Center Performance @ TouchPoint One, LLC
Greg Salvato's Location
New Albany, Ohio, United States, United States
Greg Salvato's Contact Details
About Greg Salvato

As the CEO of TouchPoint One, I lead the transformation of contact center performance management by optimizing the intersection of human potential and artificial intelligence. Through advanced AI and innovative gamification strategies, we help organizations achieve breakthrough levels of operational excellence and employee engagement.I serve as a member of the Forbes Technology Council, an invitation-only community for world-class technology executives and entrepreneurs, while also taking on investor and strategic advisory roles in cutting-edge technology companies. This includes serving as a strategic advisor to Calamu Technologies, an early-stage disruptor in data security and protection, and ai1 Technologies, an innovative developer of AI-driven financial technology solutions that enable banks, mortgage companies, and lenders to operate more efficiently and enhance customer experience.My background in AI and technology innovation extends to my early efforts and advocacy for machine learning applications in security analytics, SIEM, web application firewall, and endpoint security at Privacyware. Through our flagship product, Acuity, and our pioneering gamification solutions at TouchPoint One, we help organizations make data-driven decisions about where and how to best deploy human and technological resources to maximize operational effectiveness and business value.With extensive experience in software services and consulting, I have successfully managed large-scale development operations for a diverse portfolio of start-up, mid-size, and global clients. As a former NASD registered principal (series 24) and general securities representative (series 7), I have raised private and public capital and led investment banking initiatives to support the growth objectives of several early and growth stage companies. I remain an active investor and mentor to entrepreneurs and seed-stage companies, particularly those leveraging technology to enhance business value and transform their industries.

Greg Salvato's Current Company Details
TouchPoint One, LLC

Touchpoint One, Llc

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CEO @ TouchPoint One, LLC | Driving Contact Center Performance
Greg Salvato Work Experience Details
  • Touchpoint One, Llc
    Ceo
    Touchpoint One, Llc Jan 2013 - Present
    Indianapolis, In, Us
    TouchPoint One is the leading provider of employee engagement and performance management solutions for contact centers. The Company’s Acuity product is a full-featured contact center performance management solution that enables improved decision making, talent development, and process execution at every operational level. TouchPoint One employee engagement solutions deliver the rich benefits of enterprise gamification through innovative design and complete, functional alignment with business processes and strategies.
  • Touchpoint One, Llc
    Strategic Advisor
    Touchpoint One, Llc May 2012 - Jan 2013
    Indianapolis, In, Us
    Strategic Advisor - business operations and development, marketing/sales, strategy and vision.
  • Ai1 Technologies
    Strategic Advisor
    Ai1 Technologies Oct 2023 - Present
    Eatontown, New Jersey, Us
    ai1 Technologies is an exciting early-stage developer of advanced AI-driven financial technology, enabling banks, mortgage companies, and lenders to operate more efficiently, reduce risk, and improve customer experience. ai1 is revolutionizing lending through its AI-driven 'Live Lending/Credit NeuroNet' platform, which uniquely combines traditional lending criteria with dynamic micro and macroeconomic indicators for real-time credit decisioning. The system's distinctive features include automatic reassessment of previously declined applications as conditions change, proactive applicant guidance, and sophisticated scenario modeling, all powered by advanced technologies like KAN (Kolmogorov/Arnold Networks), Deep Learning, and Fuzzy Metrics to deliver smarter, faster, and more precise lending decisions while improving operational efficiency and reducing risk.
  • Forbes Technology Council
    Official Member
    Forbes Technology Council Dec 2021 - Present
    Boston, Ma, Us
  • Calamu Technologies
    Strategic Advisor
    Calamu Technologies Jul 2020 - Present
    Clinton, Nj , Us
    Calamu Board of Advisors. Strategic Advisor and seed-round investor to this early-stage disruptor in the data security market. Calamu Protect is a revolutionary data protection platform that forms a safe “data harbor” and makes any data immune to a data breach or ransomware attack.
  • The Stevie® Awards
    Customer Service And Cx Judge
    The Stevie® Awards Dec 2023 - Mar 2024
    Fairfax, Va, Us
    Stevie Awards Customer Service | Contact Center Achievement Judge 2023-2024
  • Privacyware
    Chairman & Ceo
    Privacyware Mar 1999 - Dec 2023
    New Albany, Oh, Us
    Provider of web application firewall, pc security and security data analytics software. Privacyware products leverage conventional and advanced analytics technologies to help systems administrators, IT security and compliance personnel more effectively identify, understand and prevent malicious, unauthorized and/or deviant computing system activity. Privacyware is a member of the Microsoft Partner Network with Silver OEM and Independent Software Vendor (ISV) competencies.
  • Pwi, Inc.
    Chairman & Ceo
    Pwi, Inc. Mar 1997 - Dec 2015
    PWI is a leader in globally distributed software development services that maximize IT budgets, fuel innovation, streamline operations and ensure competitive advantage. PWI is a member of the Microsoft Partner Network with Silver OEM and Independent Software Vendor (ISV) competencies..
  • Internet Transaction Solutions, Inc.
    Board Director, Chief Operating Officer
    Internet Transaction Solutions, Inc. Sep 1997 - Aug 2007
    Us
    Provider of Total ePayment Solutions, including PayMyBill bill payment services, enabling billers and collectors to be paid electronically through all payment methods (check, credit and debit card, PINless debit) and all payment channels (IVR, Web, call center, etc.).- Member of the Board of Directors and Compensation Committee- COO (1998-2002)- Acquired by Online Resources Corp - August 2007

Greg Salvato Skills

Strategy Leadership Entrepreneurship Management Saas Security Strategic Partnerships Software Development Sales Cloud Computing Business Development Enterprise Software Computer Security Analytics Mergers And Acquisitions Information Technology Project Management Networking Professional Services Crm Web Application Security Product Management Venture Capital Go To Market Strategy Business Alliances Software Product Development Information Security Executive Management Analysis Identity Management Mentoring It Strategy Software Industry Web Application Firewalls Enterprise Data Analytics Desktop Security Security Data Analytics Financial Markets Call/contact Center Operations Electronic Bill Presentment And Transaction Management Business Strategy Formulation Investment Banking Consulting Demand Generation Managed Services Paas Business Strategy

Greg Salvato Education Details

  • The Ohio State University
    The Ohio State University
    English
  • Bexley Hs
    Bexley Hs

Frequently Asked Questions about Greg Salvato

What company does Greg Salvato work for?

Greg Salvato works for Touchpoint One, Llc

What is Greg Salvato's role at the current company?

Greg Salvato's current role is CEO @ TouchPoint One, LLC | Driving Contact Center Performance.

What is Greg Salvato's email address?

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What is Greg Salvato's direct phone number?

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What schools did Greg Salvato attend?

Greg Salvato attended The Ohio State University, Bexley Hs.

What skills is Greg Salvato known for?

Greg Salvato has skills like Strategy, Leadership, Entrepreneurship, Management, Saas, Security, Strategic Partnerships, Software Development, Sales, Cloud Computing, Business Development, Enterprise Software.

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