Director Of Parking And Transportation
Atlantic City, New Jersey, United States
Manage two (2) front door/valet operations, three (3) garages and surface lot parking with a staff of 100 team members. This encompasses over 8300 parking spaces, 340,000 Valet arrivals and 1.7 million self park vehicles in 2022. Current operations utilize CVPS for valet and Infogenesis in self park. In 2022-2023 was finalizing proposals for utilizing new technology for LPR and Mobile Pay to improve the Parking OperationsSelf Park Operations: hiring, staffing, auditing and identifying required maintenance. Worked with ride-share companies on the surface lot to geofence the area averaging 17,000 transactions monthly along with taxi-queue and city transportation services.Limousine operations: work with local providers to provide comped and cash services to Borgata patrons, entertainers and execs. Instrumental in vehicle selection, quality service reviews and conducting RFP's for contractual negotiations.Claim resolution: responsible for yearly safety training, reporting and investigation of all claims, working with repair shop quotes and financial resolution for the guest , company satisfaction as a self insured operation.Company fleet: oversee seventeen (17) company vehicle's from purchasing, maintenance, registration, insurance, EZPass, airport access and eventually asset disposal.