As the Vice President for Kyndryl‘s Account Focus Program, my team’s mission is to provide an honest opinion on the technical, commercial, and financial health of Kyndryl’s key customer relationships. Together with the account teams, we co-create and deploy well thought out recovery plans so that challenged contracts find a path back to excellence for the customer – and profitability and margin expansion for Kyndryl. Account Focus is one of Kyndryl's "Three A" strategic initiatives, besides Advanced Delivery, and Alliances.https://www.kyndryl.comIn this executive role I provide business strategy consulting to Kyndryl’s senior leadership team and our customer partners around the globe to quickly identify and successfully recover challenged contracts. My worldwide responsibilities include making proposals on how to proceed in certain contract and customer situations (including early contract exits) while working closely with our corporate leadership team, Kyndryl’s sales and delivery organization, as well as our legal counsels and the integrated support functions. As the Vice President for Kyndryl’s strategic initiative that addresses accounts with substandard margins, I am collaborating across multi-functional teams, both in our headquarters and within the geographies, to delight our customers through delivery excellence and to support profitable revenue growth for Kyndryl.

As the Director, Focus Account Management for IBM's largest business unit, I partnered with our account teams so that challenged contracts found a path back to excellence for the client – and profitability and margin expansion for IBM.https://www.ibm.com/servicesIn this business operations executive capacity I collaborated with our client project executives around the globe and the most senior executives across IBM to quickly identify and successfully recover challenged contracts. My worldwide responsibilities included making proposals on how to proceed in certain contract and client situations while working closely with the Senior Vice President for Global Technology Services, our sales and delivery teams, as well as IBM's integrated support functions. As the global lead for our troubled accounts consulting practice, I was collaborating across multi-functional teams, both in IBM’s corporate headquarters and within the geographies, to delight our clients through delivery excellence and to support profitable revenue growth for IBM.

Global Finance Consolidation Manager for IBM's largest business unit (a $30B portfolio of cloud, maintenance, outsourcing, and other managed services to enable our clients' digital transformation).https://www.ibm.com/servicesAs the Worldwide Financial Consolidation Manager I built relationships with senior business leaders and collaborated with internal and external stakeholders to understand our business’ current state. I developed data-driven insights and established increased clarity around the performance issues of our most challenged accounts. These insights have been extensively discussed at the most senior levels of IBM and led to my promotion to become an IBM executive. My worldwide responsibilities in support of IBM's largest business unit included consolidating monthly and quarterly results, developing rolling forecasts and key performance indicators, synthesizing data and communicating key messages around business performance and strategy, as well as conducting special projects.

M&A Specialist supporting IBM's acquisition of Red Hat, the largest software acquisition ever. https://newsroom.ibm.com/2018-10-28-IBM-To-Acquire-Red-Hat-Completely-Changing-The-Cloud-Landscape-And-Becoming-Worlds-1-Hybrid-Cloud-ProviderMy key responsibilities included valuing potential acquisition and divestiture targets, working with the target's senior executive team, deal sponsors and worldwide functions on the due diligence process, developing financial models, as well as creating and delivering executive presentations to convey financial assessments and risks for corporate development transactions. I worked with banks and venture capital firms to understand the current M&A environment and supported the IBM CFO on communication to the Board of Directors around the strategy of potential acquisitions and the performance of IBM's existing acquisition portfolio.

End-to-End Financial and Business Adviser for the global General Manager and Business Unit CFO of IBM Security (cognitive Software and Services solutions). http://www-03.ibm.com/security/I was the global business unit lead for all executive cadence meetings, business insight reviews, corporate forecast reviews, monthly & quarterly close activities and the external analyst meeting preparations. My worldwide responsibilities included the consolidation and reporting of I&E actuals, development of rolling forecasts, synthesizing data and communicating key messages around business performance & strategy, as well as conducting special projects.

Senior Corporate Internal Audit Manager for DACH (Germany, Austria & Switzerland), CEE (Central & Eastern Europe) and MEA (Middle East & Africa).My responsibility was the examination of local and global organizational structures, procedures and the system of internal controls with regards to their efficiency, security and compliance. My territory covered nearly 50 percent of the countries where IBM is operating, covering mature as well as vastly growing markets. I was also conducting special investigations and led a project to identify workload simplification opportunities. I was recognized as one of 25 exemplary people managers in IBM's Finance organization (11,000 people) and collaborated with senior finance executives on a special project focusing on communicating with clarity.

International leadership development program within IBM's Corporate Responsibility initiatives. Program offers pro bono problem solving for organisations and communities in global growth markets.As a member of IBM's Corporate Service Corps, I participated in a consulting project to establish a business plan for a local NGO in Morocco.http://www.ibm.com/ibm/responsibility/corporateservicecorps

Pricing and Sales Support for IT Managed Services Contracts with TCV of 20 - 150 mio €. People leadership for 18 staff. My responsibilities included deal-shaping and the design of the pricing strategy for complex international services and solution contracts. I worked closely with the sales teams and supporting functions on analysis of the supply, demand and competitive situation. As a member of the local steering board for a pilot transformation project, I enhanced the local pricing applications and procedures and was responsible for the roll-out of a standardized services pricing application across Europe. During this transformation project I collaborated with various integrated support functions and gained in-depth knowledge of the end-to-end processes "Opportunity-to-Order" and "Order-to-Cash".

Senior Finance Manager for European IT Service Delivery Cost Controlling, Internal IT, Balance Sheet, Signings & Backlog, and Consolidation. People leadership for 150 staff within a Shared Service Center in Eastern Europe.As an upline manager in the finance shared services center, I developed a center strategy for 5 finance sub-teams with a focus on building organizational capabilities. I worked closely with the European Headquarters and local finance leaders across Europe. I led a cross-center human resources project to implement a career and development framework for 3,500 employees from 30 functions within the center and was the project lead for a global strategy project to build a business case for a partner location within Eastern Europe. I was recognized to participate in a global leadership event connecting future finance leaders across IBM.

Upskilling of Finance department with 30 staff within a fast growing Shared Services Center in Eastern Europe.As a people manager in the largest finance shared services center in Eastern Europe, my responsibility was to hire, train and develop a team of 25 financial analysts. I was driving the transformation of cross-country procedures into standardized processes and led an internal project to develop a headcount cost rate and cross-center benchmark for the finance center. I was also certified as a Lean Six Sigma "yellow belt" project manager.

Subject Matter Expert in various Financial Planning, Accounting and Controlling departments for IT-Outsourcing Services.As a financial analyst and team leader for IBM Services cost analysis, I obtained an in-depth understanding of the allocation of indirect cost in a shared services environment. During this role I was the European sub-project lead for the roll-out of a globally standardized activity-based costing approach to allocate hardware, software and services cost components on a consumption base. I participated in various international projects and successfully completed IBM's leadership development program for people managers.