SNHU Global Campus is comprised of all of the academic functions in support of online, competency based, and hybrid programs for more than 140,000 learners, including B2B, B2C, face-to face, global refugee programs in the Middle East and Africa, community partnerships, and programs for DACA students.

Serve as Chief Academic Officer for the College of Online and Continuing Education (COCE), as well as SNHU Academic Centers in Manchester, Portsmouth, Salem, Nashua, NH and Brunswick, Maine. Oversee all Academic functions for a $600 million organization. Provide vision and leadership through the supervision of the various teams, including the Academic Vice Presidents, Executive Directors and Deans. Develop scalable and flexible academic models for online operations that maintain academic rigor and student success rates. Ensure adherence to accreditation standards and consistent application of academic policies and procedures. Serve as a member of the Senior Management Team at COCE and as an SNHU Board of Trustees fellow. Oversees Program Development &, and Quality Reviews for all Degree and Certificate Programs at COCE. Serve as Final Arbiter of student academic issues at COCE. Represent COCE at various regional and national meetings.• Lead the academic departments at COCE including:o Academic Programso Academic Operations and First Year Experienceo Academic Technology and Course Productiono Learning Science and Assessmento Academic Resources and Communicationo Competency Based Education (CBE) and New Learning Modelso Scheduling and Faculty Services• Through the Vice Presidents, oversee academic management and 5700+ PT and FT faculty in the following schools:o Business o College for America (CBE and B2B)o Science, Technology, Engineering and Mathematics (STEM)o Humanities, Fine Arts and General Educationo Writing, Composition and Literatureo Social Sciences and Educationo Nursing and Healthcare Professions

Serve as Commissioner for the New England regional accreditor. The Commission on Institutions of Higher Education (CIHE) of the New England Association of Schools and Colleges is the regional accreditation agency for colleges and universities in the six New England states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Three institutions in Greece, three in Switzerland, two in Lebanon, and one in Bulgaria, Bermuda, and Morocco, respectively, are also affiliated with CIHE. The Commission develops, makes public and applies criteria for the assessment of educational effectiveness among institutions of higher education leading to actions on their institutional accreditation.

Serve as the Chief Academic Officer (CAO) for all five campus locations (Manchester, Portsmouth, Concord, Salem, Nashua). Provide vision and leadership to academic programs including Deans, Program Directors and Chairs, Faculty, Registrar, Academic Advisement, Library Services and Student Services. Ensure adherence to accreditation standards and consistent application of academic policies and procedures. Serve as CEO when the college president is absent. Provide academic updates to Board of Trustees at quarterly meetings or as necessary. Participate as a senior member of the President’s Cabinet and Executive teams. Oversee campus academic operations and staff. Facilitate strategic planning. Assess institutional effectiveness through Key Performance Indicators (KPIs). Achieve targeted student retention and graduation rates. Preside over all grievance and appeals processes for the college.• Successfully led academic team through regional NEASC accreditation and preparations for professional accreditations for MAERB and CAPTE.• Oversaw the academic transition of faculty and curriculum from a traditional on-ground model to online status.• Guided the Academic Affairs organization in the development of an Outcomes-Based model for measuring success.at the college, program, and course levels.

Ensured student success by overseeing the development of new degree programs for all WGU colleges (Health Professions, Education, Business, Information Technology, Liberal Arts) and quality assurance/control of current academic programs and competencies. Led the Learning Resource and Course of Study Departments in efforts to identify best resources for students and the Alumni and Career Services Department in their work to build relationships with graduates to ensure their continued success and degree relevance after WGU.• Oversaw the development of new and dynamic product lines and curriculum including virtual learning environments, simulations and modular learning/content management systems. • Consolidated and streamlined approximately 80 vendors into a preferred network system including contract negotiations with vendors and publishers.• Used key performance indicators (enrollment, retention, student and employee satisfaction, graduation) to evaluate effectiveness of curriculum and administrative programs/policies and drive decision making.• Strengthened alignment between courses of study, learning resources and assessments to support and enhance student learning.• Transitioned over twenty thousand undergraduate and graduate students to new reporting systems that increased efficiencies without disrupting current student learning.• Developed and implemented a diagnostic tool that assessed and responded to the learning needs of at risk students through detailed coaching reports.• Built remediation system that predicted student success rates and builds foundational knowledge.• Spearheaded the development of a first year experience program, Education without Boundaries, to promote student success and retention.

Provided leadership for the academic faculty, courses, and learning communities of all colleges. Direct reports included all WGU academic faculty managers as well as the Director of Education without Boundaries, Director of Alumni Services, and the Director of Liberal Arts & General Education.• Established general metrics and KPIs for 100+ staff and faculty. • Developed and maintained organizational budget, including staff salaries and benefits, travel, and equipment.• Worked directly with the President, Provost and fellow Associate Provosts in the development of strategy, logistics, and special projects.

As Dean of Liberal Arts, held overall authority for the creation, supervision, and academic quality of all Liberal Arts curriculum. Managed relevant faculty and staff, including budgeting, hiring/firing, and annual evaluations. Chaired the Liberal Arts Program Council of more than a dozen national faculty scholars and leading professionals. As Director of Education without Boundaries, held primary responsibility for the first-year orientation/induction each month of all into the WGU distance education model and the supervision off all EWB faculty and staff. As Director of Alumni Services held primary authority for all Alumni Services staff and resources, including career services/job placement and organization of various alumni events. Chaired committee responsible for semiannual graduation ceremonies.• First recipient of the First Year Impact Award, created by the university president specifically to recognize my impact in various areas of the university.• Created and maintained a successful model for introducing 1500-1800 students each month to the University.• Created a unique General Education curriculum designed for adult students to succeed through developing competency in various areas rather than through classroom seat time.• Established Alumni and Career Services Community and maintained a 60% student registration rate with graduates.

Taught courses in American Literature and Studies, African American Studies, and canonical courses such as Shakespeare and Classical Mythology. Also taught courses in freshman and advanced composition. Supervised Honors and Senior theses. Served on various committees concerning student and faculty affairs. Represented college at conferences and various fund raisers. Advised students and student organizations including Kappa Delta Rho fraternity and Trigon, the student gay and lesbian organization. Researched and published on issues involving literature, American culture, and composition. Served on numerous committees including the School search committee for new faculty, the Department committee to redesign freshman composition program, and the College committee to establish post-tenure review policies.• As a Fulbright Scholar, taught graduate courses at the John F. Kennedy Institute of North American Studies, Freie Universitat, Berlin Germany. Courses ranged from 12 to 150 students.• Published numerous articles in the United States, Canada, Germany, and England.• First faculty member in the School of Humanities and Social Sciences to receive a Fulbright Senior Scholar Award.• Interviewed as American Studies specialist on various radio programs and in newspaper articles.• Consistently ranked among the highest scores in student evaluations for the School of Humanities and Social Sciences.• Presented papers and conducted workshops at more than two dozen sites in the United States and Germany.• Served on Editorial Advisory Boards for St. Martin's Press and Collegiate Press.

Managed development team to create selection standards and procedures for Summer Fellows grant program. Held primary responsibility for establishing housing, organizing site visits, and general activities of summer fellows. Chaired the Selection Committee for the program. Served as liaison between the agency and the grantees and also as spokesman for the summer fellows committee to NEH senior staff. Produced post-grant reports for senior staff.• Received Superior Award for success with this program and ability to build a strong rapport between the Summer Fellows and NEH staff.• Established a program that recruited more than 200 applications from across the U.S and implemented a selection process that produced twelve strong interns in the first year of the program.• Planned, organized, and controlled all projects, training meetings, and development activities for the Summer Fellows grantees.• Chaired weekly sessions and unit meetings to assess progress and resolve problems.

Researched, assembled, and edited a variety of media relations products, including fact sheets, media advisories, press releases, cover letters, and other materials. Organized media strategies for high profile NEH events including the Jefferson Lecturer, the highest award given by the United States for achievement in the humanities. Dealt with members of print and broadcast media, as well as public and private audiences that related to NEH. Maintained responsibility for the agency's extensive news summary service and the production of The Weekend Reader, a weekly publication of the Media Relations Office. Conducted periodic detailed analysis of media coverage of Endowment Programs, noting extent and type of coverage, types of publications, and other media participating. Coordinated agency responses to events involving NEH. Created and maintained computer databases used by the Media Relations Office.• Recruited for this office by the Director of Media Relations when NEH and NEA came under Congressional scrutiny for controversial projects.• Prepared and distributed fact sheets, news releases, photographs, scripts, motion pictures, and tape recordings to media representatives for NEH grants including Ken Burns' Baseball and Civil War series.• Reviewed all external communication, including agency print, marketing materials, and Web presence.• Analyzed references to NEH from news sources around the country and determined potential impact on national image.

Held primary responsibility for the day-to-day business operations of the Office of Outreach. Maintained primary responsibility for planning and budgeting of staff travel as well as maintenance of travel and site visit databases involving all 50 states and four American territories. Maintained relations with and provided background information on institutions, organizations, and groups identified as outreach priorities, including African Americans, Hispanic Americans, Native Americans, and Asian Americans. Served as NEH representative at conferences and site visits considered important to outreach activities. Organized conferences and panels deemed relevant to Outreach activities. Produced Congressional Reports for agency appropriations and reauthorization. Prepared annual reports and annual plans to the White House concerning Presidential Executive Orders at HBCUs. Prepared and disseminated materials and reports related to NEH outreach activities. • Represented the agency at numerous conferences around the United States.• Organized a three day workshop bringing together the nation's archivists and librarians from historically black colleges and universities. Sponsored by NEH and the National Association for Equal Opportunity in Higher Education (NAFEO).• Awarded Superior Achievement Award for success in sorting the agency outreach history and its connections with various professional organizations into a streamlined database.• Created several National Endowment Reports for White House Executive Orders including those on Native Americans, Hispanic Americans and Historically Black Colleges and Universities.• Created National Endowment for the Humanities Reports to the Congressional Reauthorization Committee in 1993 and 1994.