Greg Osterloh Email & Phone Number

Johannesburg, GP, ZA

Leading the development of consulting solutions across the group. Execution of Strategy Development, Research & Advisory, Process Optimisation, and Capability Development initiatives.

Johannesburg Area, South Africa

Our aim is simply to add value to our clients by supporting their Business Value Chain, and their Customer's JourneyWe do this by integrating IQbusiness' core competencies, service offerings, subject matter expertise, and industry experience into a cost effective, timely, and industry-leading value proposition.Customer Experience / Digital / Payments /.

Responsible for ensuring consistency and quality of Project Management services delivered on site at key accounts. The role entails providing coaching, guidance, support, assurance and reporting to teams and individuals, to maximise project value to clients.Within IQ, I am part of the P3O and PM competence teams, and am the chairman of the PM & PMO.

Consulting in Portfolio Management, Project Process and PMO development.Projects I have been involved in include: - The end-to-end launch of an insurance product at a specialised vehicle finance firm- Creation of a Portfolio Management Dashboard within Group IT division of a major bank- Selected card related implementations into African countries, in the.

Johannesburg Area, South Africa

Consulting in Portfolio Management, Project Process and PMO development.Managed an E-learning Implementation Programme at Bayport Financial Services, having previously been overseeing a strategic portfolio of credit risk projects, as well as selected PMO implementation tasks in the same environment.Part of the P3O and PM competence teams within IQ.

JHB, Gauteng

Overseeing all technical, operational and project resources at a high level. My responsibility included:- Consistent product and service delivery- Driving operational excellence in terms of best practice, quality assurance, change and risk management- Documentation and general process development from Operations to installations and maintenance..

Manage the Project Management Office, all associated resources and the various programs. My responsibilities also included continual development and propagation of an internal project process and methodology, as well as managing associated functions.

Managing Key Accounts- Manage the relationship with a portfolio of customers and third parties during and post project implementation- Post-sale client interface, general client liaison, primary customer service advocate, networking and positive representation of the brand.- Responsible for client retention and contract performance.

Manging all aspects of IT infrastructure projects. Scope, Time and Cost control, quality, resource utilisation etc. The role also included some Business Analysis, as well as contact centre design, call flows and scripting, and management reporting set up.

Managing all aspects of IT infrastructure and Software and development projects, including Scope, Time and Cost Contraints, resource utilisation, quality control etc.

Ba, Psychology, Socio Informatics

Psychology, Socio Informatics

Matric