Monitored and documented traffic of high-value inventory for technology integration projects.Coordinated between Sales/Engineering Departments and Vendors/Shippers to expedite procurement of goods.Adhered to unexpected deadlines and short turn-around times.Proof-read and edited customer correspondence encouraging participation in Customer Care Program. Adapted readily between and among varied and consistently changing software platforms and procedures to facilitate and expedite operations in a swiftly growing company.

Conducted workshops and seminars in the Job Search Center during a period of notable, high-volume successCounseled participants individually and in groups to optimize job search strategiesMonitored and documented participant progress and maintained job retention data for 100-200 program alumniDesigned instructional flyers used to clarify procedures and to promote use of services. Assisted customers with computer operation and website/internet navigation. Provided program orientation to new customers and explained career guidance services. Assisted customers with program enrollment, resume preparation and job search activities. Reviewed customer assessments and referred customers to appropriate staff or services. Maintained and tracked customer referrals and service records using Common Measures procedures and following Title 1 guidelines