Customer Success Manager
San Francisco, Ca, Us
Responsible for the full customer experience post-sale including: product implementation and adoption, technical support and contract renewal/expansion. Collaborate with client executives and internal product leadership alike to build a custom customer experience that delivers results quickly and seamlessly.Proactively advise customers on product and industry best practices to drive value from product, resulting in tangible improvements in client revenues and executional performance. Dealpath is the leading deal management platform for the real estate industry. With smart pipeline tracking, collaborative workflows, and powerful reporting, Dealpath enables real estate investment teams to focus on value-add work that delivers optimal risk-adjusted returns. Investment teams use Dealpath as their virtual command center for buy-side principals deploying capital in the acquisition, development, and financing of commercial property.Dealpath is an experienced team of technologists and industry professionals who are passionate about solving real business challenges to create sustainable and compounding value. Founded in 2014, Dealpath is backed by top-tier VC and strategic investors including 8VC, LeFrak, Goldcrest Capital, Milstein, and Bechtel. Our success is built as a team, and we’re always looking for more smart, energetic, and enthusiastic people to join us