Smarter Living Homes designs and builds homes that inspire healthy living, sustainable behaviors, and connectedness. Our modular construction company was created to offer the residential market a commercial-quality home with a people-focused design and green footprint.

HealthStream is dedicated to improving patient outcomes through the development of healthcare organizations' greatest asset: their people. Our solutions are contracted by healthcare organizations in the U.S. for workforce development, training & learning management, talent management, credentialing, privileging, provider enrollment, performance assessment, and managing simulation-based education programs.

360 View is customer relationship management software focused on providing a robust solution for financial institutions. Primary responsibility is to work with financial institutions to analyze and implement the organizations incentive plans utilizing the 360 View platform. In addition, to client-facing projects, collaborate with development team to expand and enhance product offerings. Redefine internal operational processes and documentation to improve requirements gathering methodologies to not only streamline needs analysis and development life cycle, but also implement standardized and scalable processes.

• Co-founder and member of the executive team helping drive the overall vision and operations of the organization through two rounds of funding totaling $5.25MM.• Responsible for product strategy, product management and design functions along within initial software development oversight and ongoing research and development.• Created and managed product roadmaps for existing and new products, while introducing best practices to improve relevancy, efficiency and quality.• As the product owner, work with development team, create user stories, assist with QA, and sign off on product releases.Cardagin is a customer rewards and loyalty platform that enables businesses with tools to help identify, reward and retain their best customers. By better understanding who their customers are, how frequently they visit, and how much they spend, businesses have the information necessary to take care of their most valuable and loyal customers, but do so in ways that are more beneficial to the business. Cardagin has been branded a market leader by The Financial Times, Inc. Magazine, and CNET, and named a finalist for Forbes America’s Most Promising Companies.

Assist organizations with designing innovative business solutions to generate revenue, improve operations and better understand their customer base, including advising senior executives on how to accomplish strategic initiatives by more effectively leveraging technology. Assess and identify areas of improvement to policies, processes and procedures within organizations necessary to maintain focus on the planning and execution of the core business. Guide assessments of business productivity optimization evaluating areas of improvement, internally and externally, toward improving quality of service, products and operations.

Spearheaded strategic direction and growth of new SharePoint consulting practice, generating seven new clients in first year, new revenue approaching $250,000 and over 30 new prospects. Became trusted adviser by evaluating IT governance and resolving business pain points through planning, development and implementation of strategic business and technology solutions, resulting in growth of revenue-generating hours by 30%. Reported directly to the CEO, implementing policies and procedures to improve and standardize internal business practices, workflows and documentation.

Provided high quality, trusted advice to sales professionals and clients successfully driving sales and project success. Built a high level of situational fluency and played an integral role in identifying and describing client issues, defining vision, creating solutions, and selling value. Created proposals for basic and customized consulting services solutions to meet the ever changing client needs in higher education, K-12, corporate, government and military environments. Hosted over 30 webinars to all client bases presenting demonstrations, both on-site and off-site, relating to varied aspects of products.

Provided nationwide technical needs analysis and specifications supporting sales staff and customers of healthcare systems, including providing gap analysis for report conversions and leading the redevelopment of reporting solutions. Technical liaison providing assistance to software developers and hardware vendors to meet customer needs for completely integrated hardware/software turnkey systems. Supported post-sales efforts by customizing software, including complex healthcare relational databases and billing systems. Delivered training to staff and client’s trainers. Created standards and methodologies relating to the development and documentation of consulting services, including the review and refinement, as necessary. Managed 10-person team analyzing, developing and installing approximately 400 reports. Member of Senior Consultants Advisory Committee (2003-2004) developing strategic initiatives both internal and external .