Real AchievementStakeholder Collaboration • Successfully delivered numerous workshops, client trainings, and conference sessions. • Acted as SME for colleagues during their development or to meet specific client needs. • Communicated with SMEs while developing my own skillsets. • Kept leadership informed of project status and red flags in progress.Training Strategy ExecutionWhile embedded with a large multinational law firm, I worked with the training documentation team to fine tune training collateral before striking out to deliver a multi-continent 3E billing training program. This 2-week course was executed in 3 months and started in Chicago then repeated in Warsaw, Sydney and Hong Kong. A highly visible program, it received high marks in review from participants and management. Project Delivery- Managed a quarterly Cloud Customer Webinar series that consistently received NPS scores of over +70 where over +50 is considered excellent. This impacted 45 customers on average with current enhancements, features, and Tips & Tricks. - As part of an Education Services team, created the continual analysis, design, development, implementation, and evaluation of the 3E 2-week training workshop and certification exam program. All client facing staff are required to attend and certify prior to accepting client engagements. This workshop consistently received extremely high certification rates across all roles within Elite 3E. A comprehensive certification exam with an 85% theory and practical score was required to certify. Published numerous 3E training collaterals which are actively used by staff, contractors, and clients. Responsible for maintaining current and peer reviewed content.