I am a commercially focused and recognised human-centred design and research leader – known for my skills in communication, collegiality, teaching and team growth.I’m well known for craft leadership at multiple levels. As an ergonomist and designer of transactional work systems, I understand deeper issues of work context and environment, workflow, and interactional complexities. I understand their impact on the degree to which business value is unlocked. Or isn’t.My pragmatic and proven results have been achieved through insights about user and business needs – and credible implementation pathways, bringing all stakeholders along on the journey.My career has focused on developing others’ user-centred design skills – through mentoring individuals and teams, as well as through training and Conference keynotes. I realise that good performance can only be achieved with very capable and motivated people. My teams succeed because I focus on developing and acknowledging contributions by team members.I was awarded:* The Cumming Memorial Medal for highly esteemed practice in Human Factors and Ergonomics, and* The Computer Human Interaction SIG Medal and Fellowship for outstanding service and promotion.I am also co-owner of the “Film Maker Film Watcher” podcast, indulging my love of movies and conversation. We have been broadcasting for over 8 years, reaching #1 in the Australian Film/TV Podcast charts.