Greg Robl Email & Phone Number

Greater Seattle Area

Territory encompasses the entirety of Western Washington. Store count of 24Consistently delivering comparable store handled sales growth.Work closely with members to develop rapport and trust.Partnering successfully with member store owners to grow top line sales.Tailor annual advertising programs based on member needs.Offer guidance on sales opportunities based on store data.Help stores at risk of closing to find a solution for their business.Partner extensively with field and corporate team members to find answers for our members.Prospect my territory for stores looking for additional choices in wholesale suppliers.Partner with corporate partners on store remodels and grand openings.Ensure exterior and interior store decor are consistent with True Value brand standards.Deliver new store programs to our members based on benefits to their business.

Territory encompassed the entire South Sound and Spokane market in Washington State. Store count of 10 with a combined annual budget of $56 million and employee count of 350+.Consistently delivered year over year sales growth in excess of regional results.All customer service metrics consistently far exceeded company goals.Monthly store-by-store P&L analysis with commitments from my team required around problematic areas.Organized community events centered on finding homes for needy pets.One of four districts in the country to develop and pilot an entirely new customer experience model. Pilot was successful and the model was rolled out company wide in July 2012.Successfully rebuilt a team and continued to develop and mentor that team around the cultural aspects of the company and unparalleled customer service.Fostered a positive environment of open and honest communication where expectations are clear, follow up and accountability are consistent and all stores felt part of a team.Collaborated extensively with corporate and regional partners.Partnered and participated in real estate planning and negotiations for new store opportunities.

Territory encompassed the entire South Sound and Peninsula areas of Western Washington. Store count of 10 with a combined budget of $75 million and employee accountability of 200+. Responsible for the second-highest revenue district in the Northwest Region. Continuously delivered above 100% of company expectations in add-on service sales. Contributed margin percentages far above company goals. Mentored and managed the only training store in a 3 state area to prepare company management recruits and internal candidates for promotions. Motivated and managed a diverse and talented sales management organization through consistent communication, clear expectations, follow up, accountability and team building. Partnered and participated in real estate planning and negotiations for new store opportunities. Coordinated the opening of a new location in a new market partnering with corporate and community executives to ensure flawless execution. Responsible for the planning and forecasting of future sales goals through trend line analysis, demographic studies and store specific competitive situations.

Responsible for the development, delivery and follow up of all training initiatives in the Northwest Region. Participated in corporate partnerships to develop and roll out national sales and operational initiatives.Responsible for the reporting and follow up of training compliance across an 8 state area.Worked as part of a two person training team to develop, write and film the corporate wide “5 Steps to Selling” initiative which is still in practice today.Confirmed as a certified “Insights” trainer for both Insights Learning and Development Corporation and Office Depot.Participated in the Northeast expansion of Office Depot with responsibility for hiring, training and on boarding of a 30 store market.Coordinated and led regional and local market sales training.Certified 5 new training store locations through the use of vigorous corporate standards and expectations.Responsible for corporate conference coordination of the Northwest region and all required presentations.

Responsible for day to day sales, operations and staffing for the highest volume store in the Northwest Region.Promoted to Store Manager after one year with the company as an Assistant Manager. Transferred to highest volume store after one year at medium volume store within the region.Managed sales staff of 30+ associates – including three assistant managers and two sales managers.Created career growth plans for each associate; included monthly and quarterly reviews and mentor programs. Identified employee issues, diagnosed causes and determined corrective actions. Hired, trained and managed sales staff to maintain a consistently high level of customer service standards.Achieved store sales goals and personal sales objectives on a daily basis.Analyzed monthly profit and loss statements to improve upon comparable store sales.