Greg Rotzell Email & Phone Number

- Direct each individual salesperson to success through coaching in lead generation, client relations, and sales skills. Tailored approach based on strengths and weaknesses of salespeople and overall sales experience. - Foster successful communication between Capstone, employee, and client. Conduct weekly and monthly calls to ensure smooth approval processes and forward momentum at each client.- Align sales department according to salesperson background, experience, client needs, and market analysis. - Assume the role of the primary decision-maker when organizational changes and restructuring of positions are required.- Formulate strategic plans by conducting thorough market analysis and due diligence at client clubs. These plans are subsequently presented to client leadership prior to commencing full-time sales efforts.- Introduced a revamped team call structure encompassing call blocks, breakout groups, team recognition, and avenues for professional advancement.- Engage in collaborative efforts with the Director of Recruiting to develop comprehensive compensation plans for newly hired employees.

- Conducted sales reporting meetings with the leadership team on a weekly basis.- Designed client dashboards and implemented comprehensive reporting structures on a weekly and monthly basis to provide clients with valuable insights.- Facilitated comprehensive training sessions for all employees, covering topics such as HubSpot CRM utilization, lead generation strategies, and essential sales skills.- Formulated strategic sales plans in collaboration with individual sales team members, utilizing target market analysis as a foundation.

- Established the Lead Generation Department within Capstone Hospitality.- Effectively managed individual pipelines, overseeing both inbound leads and generating leads through strategic partnerships, digital advertising initiatives, referral programs, and other pertinent channels.- Surpassed previous sales metrics at each client club. Set monthly and annual sales records at three different clients. Grew revenue by an average of 50%.- Led and oversaw the operations of both the membership and marketing departments, taking charge of developing and implementing comprehensive sales programs from inception.- Individually generated over one million dollars in initiation fee revenue and annual dues revenue.- Achieved first place in a company-wide sales contest that evaluated performance based on the highest percentage above budget over a three month span.

Washington D.C. Metro Area

• Managed the PGA Tour Quicken Loans National tournament box office o Managed will call booth, ticket sales booth, and volunteers• Interfaced with ticket sales partners to strategize about more affective ways to sell tickets• Recorded online sales and delivered sales reports to all departments leading up to the tournament o Edited sales spreadsheets daily to reflect online sales numbers, marketing promotions numbers• Directed the Quicken Loans National ticketing team and interns o Led interviews, decision making in hiring process of interns• Oversaw the sponsor package fulfillment leading up to and throughout the tournament o Collaborated with operations and corporate partnerships to successfully fulfill packages• Utilized Veritix ticketing software daily and became skilled in the software and its’ abilities o Sold group tickets and upgraded tickets through ticketing software• Spearheaded sales initiatives through research of local companies and organizations o These initiatives included group sales, our Tickets FORE Charity program, and Junior Clinic• Corresponded directly with charities for our charity auction donation program

Hartford, Connecticut

• Developed organization systems for tickets in work spaces and digitally • Point of contact for customers, employees, sponsors, etc. concerning inquiries about tickets • Assisted with tournament operations before, during, and after golf tournament• Served as a main contact for various tournament vendors and sponsors• Responsible for administering credentials to vendors and media companies• Performed everyday customer relations through phone, e-mail, and face-to-face interactions

Charlottesville, Virginia Area

• Worked game day operations during basketball and football games • Set up and tear down basketball arena and football stadium for games• Took inventory throughout facilities• Assisted in day-to-day activities• Opening and locking of facilities• In contact with coaches when needed

Reading, Pennsylvania

• Conducted in-game and out-of-game marketing • Made sales calls to potential sponsors • Became learned in the ticketing system and sold tickets before and during game day• Provided customer service in the front office and during game day• Assisted with special events in the ballpark• Raised over $2,000 for Baseballtown charities

• Sports camp counselor in 2013• Created activities and games for kids• In charge of watching kids and keeping them safe• Mentor for local children• Led and trained new counselors

Bachelor'S Degree, Sport And Recreation Management Major, Business Minor

Activities and Societies: Sigma Alpha Lambda National Leadership and Honors Organization, Alpha Lambda Pi National Society of Leadership.

Study Abroad

Study Abroad in Fall of 2013 through JMU University of St. Andrews Study Abroad Program.

High School

Activities and Societies: National Honor Society, Varsity Baseball Team, Varsity Basketball Team. Future Business Leaders of America.