I am a Business and Technology Executive with experience in operations, accounting (controller) and accounting systems, product and technology management, business development, business systems and processes, and sales. I have specialized in Digital Media Marketing, call centers, Internet Marketing and health care companies. Respected by my peers as a leader and innovative thinker, combining hands-on skills with the ability to collaborate among multiple business units and execute strategic goals and objectives.I am a passionate devotee of the Salesforce.com (SFDC) platforms including the Sales and Service clouds and Force.com. I have worked to architect, develop, configure and train SFDC non-stop for the past seven years. I do not write code, but can architect a solution and lead a development team through deployment. I am exceptionally experienced with Declarative customization of Force.com. I am a proponent of the Agile method but can work in a Waterfall environment.I am the author of “Advertise for Free: A step-by-step Facebook guide for business owners.” This 116 page book provides specific and valuable insight into using Facebook as a viable and effective tool to reach consumers.Specialties: Salesforce.com (SFDC) architecture and design, system and solutions definition, business process automation and modeling, application development (management and mentoring), user interface and experience design, product and project management, documentation and training and accounting/finance systems. I have in-depth knowledge and experience in accounting, procedures, control, reports, presentations, statistics, customer service, compliance, revenue recognition, collections, Microsoft Office - especially Excel.
Listed skills include Salesforce, Sap Business One, Product Development, Customer Service, and 42 others.