I have been employed in various industries since August 1994 and have vast experience in Call Centre Operations Management, FMCG, Below-the-line Marketing, Outbound Sales, Customer Service & Client Relationship Management.My previous roles include my own Customer Service Improvement company, Sales Executive for a new company who has the sole rights to advertising on till slips in various retail outlets in South Africa, Sales Consultant for Econo Window & I have vast experience in Call Centre Management & Restaurant Management.I have a passion for developing & coaching people & thrive in any stimulating & challenging environment. I believe that there are no limits to which one should go to ensure customer delight which is the cornerstone of any business surviving. My level-headed, solution-driven & creative business thinking allows me to innovate and deliver beyond expectations, spotting areas of improvement & executing them efficiently. I am an intelligent, diligent, hard working, business all-rounder who is keen to grow & learn more at every opportunity presented. I strive to set an example to all my colleagues, peers and associates through practicing my values and pursuing my personal goals ethically.Specialties: Customer Service Champion, Sales Hitman, Call Centre Management, Restaurant Management, People Management, Personal Development, Supply Chain & Logistics Support, Below-the-line Marketing, Call Centre Technologies, Presentation Skills, Negotiation Skills, Freelance Copywriting, Report Writing, MS Office & Proof Reading.