- Analyzed, evaluated and verified financial, personal and social information to determine eligibility and benefit levels for Medi-Cal program- Interviewed applicants and recipients, elicited personal and financial information, and provided assistance in matters such as completion of forms, and obtaining required verifications- Initiated and updates budget records and other documents- Maintained and updated assigned manuals, handbooks, case management listings and other caseload management resources

- Scheduled assets and resources for maintenance activities using Facilities’ vendors including building engineering HVAC, painters, office/furniture movers, and general contractors for a 250+ person office- Ordered supplies, performed ergonomic consultations/adjustments, and resolved temperature or general office complaints - Orchestrated office, furniture, and equipment relocations often managing a team of 15 movers - Trained and wrote procedures for new department personnel - Budgeted and ordered $30,000 per year of office supplies and negotiated contract pricing including national contract pricing for select items - Organized a focus group for the selection of the office’s new staff chair for a total purchase price of $70,000 - Implemented pilot program for a new office supply vendor in preparation for the national roll out- Created global best practices for a new software platform to reduce loss for receiving technology department assets

- Supply delivery and equipment installations- Trained new department personnel- Administered equipment inventory- Performed ergonomic evaluations/adjustments and equipment installations