Greg Field, Bcomm Email and Phone Number

• Implemented Google business suite for Council wide file sharing• Created the Council’s first ever social media accounts, which include Instagram, Facebook and LinkedIn• Created posts for social media accounts• Edited and format all formal documents• Responsible for the Council’s creative work• Implemented updates and revisions on the Sector Council’s website• Created and distribute branded email communications• Created branded emails used in company communications

• Reviewed project estimates developed by the client services team • Created estimates for work tasked to our studio team• Reviewed project timelines to manage potential roadblocks and resource appropriate team members• Implemented a company-wide adoption of the project management tool Active Collab resolving production bottlenecks. The result was an improvement in organization and process• Used Active Collab to manage my team’s availability, workload, and project task lists• Lead daily Scrum and status meetings• Reviewed internal copy material when needed and made appropriate edits• Reviewed and made revision notes on various project copy material• Coordinated efforts with our Client Services team to ensure all work was completed on time and within the project’s scope• Collaborated with third-party resources to ensure printing and fabrication of client materials• Managed a small client base, to ensure monthly requests were being completed on time

• Implemented all SaaS projects with clients• Scheduled and executed training sessions and product demos with clients• Performed quality assurance on product updates and submitted a report of my findings• Conducted frequent client check-ins to ensure product satisfaction and maintained a client database in Salesforce• Reported all client issues and requests using the Jira ticketing system• Spearheaded sales campaigns, using Mail Chimp, ensuring our clients received relevant information on product updates• Collaborated with consultants and brand partners, on behalf of clients, to ensure projects were completed within scope

• Supervised quality of creative and branding work, and provided feedback• Managed the companies entire client portfolio• Hosted company networking events• Maintained client websites using WordPress• Conducted client training on new branding and processes• Created and settled client invoices• Ordered creative materials and worked closely with print shops