Ecommerce, Internet Marketing Consultancy & Strategy, SEO, Lead Generation, Organic Traffic Funnels.

Currently working on some exciting internet business ideas.

Responsible for IT systems migration • Created and implemented staff notification and messaging system. Compulsory acknowledgments of message receipt replaced logbook system that was outmoded and prone to abuse. • Moved website (including migration of code and databases) to UK-based server for faster access resulting in fewer lost visitors, more in-depth browsing and greater number of purchases through online store.

Writing and managing bids on behalf of the Teleperformance Group’s Face to Face Contact Division. Responsible for co-ordination and writing of proposals, responses to PQQs, RFIs and RFPs to tight deadlines. Working as part of a team to create and compile relevant and persuasive content for future bids.

Co-founder of a call centre business with offices and representatives in China, UK and USA. Recruited, trained and managed a team of 15 local staff. Set up China WFOE from scratch and handled relationship with local authorities and supply chain.Spearheaded corporate development, building new marketing channels via highly successful trade fair campaigns.Secured a deal with the British Athletes Commission to boost market awareness/sales during the 2008 Olympics.Established local IT infrastructure and VPN connections between local and offshore server using knowledge gained through extensive independent research.Conceived and tested bespoke CRM and payment platform and managed relationship with outsourced developers.Created a company with high staff retention and employee satisfaction.N.B. Since we wound down the company our domain name and some of our marketing content has been hijacked by somebody else (this does not include any backend or client information), this was completely avoidable and is an accident of assuming automatic domain renewal would work as advertised - please do not use the site or contact those operating it.

Provided English translations and summaries of Chinese technology news stories on a range of subjects (including electronics, telecoms, e-commerce, social media, games, advertising platforms and search) from a variety of online sources.

Provided support for the Community Participation Team in the Neighbourhood Renewal Unit. Led a recruitment campaign and membership selection for the National Community Forum (NCF). Focal point for key administrative, membership and communication issues, presenting to teams and the NCF. • Commended for high quality support work for a number of major programmes.• Promoted to higher pay-grade after only 6 months.• Consistently ensured impeccable reporting, documentation and office management, 100% to best practices.

• Gained a reputation as a customer focused communicator with the ability to connect across all ages/cultures• Personally created and successfully promoted specialist tours including martial arts, cuisine and calligraphy• Successfully orchestrated communications with company teams, ground agents and clients/stakeholders• Achieved rapid progression due to outstanding levels of performance, industry, client satisfaction and results.• Responded to the SARS outbreak both in the office (helping the company through a difficult period) and on the ground (I was leading a group as the situation got worse in China). • Became familiar with GDS airline ticketing systems.