Developing IT strategy and corresponding integrated IT roadmap investments to support a multi-year business and IT transformation effortProviding Data Center Services, Network Connectivity, Cloud, Workplace Tech and End-User Support across 7 states, 4 data centers and 250+ facilities Managing a portfolio of Service Providers, Projects, Run-IT and IT Capital programs of $100M+ a year serving customers and employees Responsible for multiple, global Managed Service Provider outsourced relationships , delivering on committed infrastructure services of 500+ global resources with a retained team of 40Heading the Service Integration and Management function providing integrated IT and Business Services across multiple suppliers for core IT functions and Enterprise Business ServicesEngaging at board level on IT resiliency plans for modernizing response and recovery capabilities for critical systemsAchievements: - Successful negotiations of enterprise hardware and software agreements yielding significant savings over multiple years - Completed Managed Service Provider renegotiations, while incorporating IT investments, yielding multi-million dollar savings- Led the COVID IT response, providing remote capabilities to 7000+ workers, building infrastructure and relocating critical business functions - Led major projects such as Hybrid Cloud, Storage and Backup Modernization, Call Center and Workplace Technology transformation- Represented IT in the divestiture due-diligence for the sale of an operating company- Migrated IT Service Desk functions from India to the Philippines to improve performance and support functions- Invested in IT resiliency through ongoing operational and infrastructure improvements, resulting in fewer incidents and associated outages

Managed delivery of a $35M annual portfolio of 30+ regulatory, strategic and core technology programs of various sizes and complexities for the enterprise, heading 60 staff and contractors, reporting to the CIO Actively engaged with internal and external business partners to deliver new capabilities to support the organization’s stakeholder commitments, meeting and exceeding department and portfolio financial targets. Developed a PMO function responsible for providing the operational support and reporting for the portfolio Collaborated with senior executives to co-sponsor in-flight initiatives and also develop and launch new initiatives

Successfully delivered a multi-year, $125M finance transformation to consolidate general ledger and accountingLed work streams across 9 on/offshore vendors with a team of ~180, reporting to VP Finance TransformationWorked with Tier 1 Systems Integrator to scope, estimate and deliver 3 major multi-state program releasesActively engaged in Organizational Change Management initiatives for adoption of new systems and processes Directly managed program costs including staffing, services and other expenses, working with accounting and leadership to deliver on budget, delivering periodic, key program updates to the board and executive sponsors

Oversaw a portfolio of IT services and project initiatives for Operations and Engineering, liaising between outsourced IT providers and business partners to provide capabilities in direct support of business strategy Managed IT capital and expense budgets within the corporate unit with state specific cost allocation visibilityEngaged with regulatory teams to provide input to rate case discovery requests, providing IT services costs for inclusion in requests for recovery, and worked with IT, including outsourced providers, on daily issues